I don't know if its the same issue I have, but the "attachments" option is also greyed (not available) on Misc shipments or Subcontractor shipments which causes us much grief. This has been reported to Epicor and they have logged it as an enhancement request as below:
SCR 61790 - Subcontractor and Miscellaneous Shipment Entry - Need to access
attachments
This has been classed as an enhancement, and the targeted SP
is 9.05.703. We do not have a release date for this SCR.
attachments
This has been classed as an enhancement, and the targeted SP
is 9.05.703. We do not have a release date for this SCR.
This is the response they gave me when I called about it (after 10.0 had been out for nearly 2 years )- so I responded that I didn't think I should count on this SP 9.05.703 that they references and their only response was that it is still not included on most current version of 10.