Yeah, just got off the phone with Epicor Support, there's basically no way to do what our sales person tried to do without creating the associated job unfortunately.
I wasn't able to modify the shipment because it had been freighted through InSite, but thanks a thousand times over to Steven Gotschall for his nifty steps in changing a freighted shipment status I was able to get back into the shipment and set it to open.
I then simply created a dummy job for the wire with no material and a single op. Then modified the shipment line for the job and marked it shipped complete and got the mess cleaned up.
I wasn't able to modify the shipment because it had been freighted through InSite, but thanks a thousand times over to Steven Gotschall for his nifty steps in changing a freighted shipment status I was able to get back into the shipment and set it to open.
I then simply created a dummy job for the wire with no material and a single op. Then modified the shipment line for the job and marked it shipped complete and got the mess cleaned up.
--- In vantage@yahoogroups.com, Mark Wagner <mjfw2003@...> wrote:
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> As for shipping the "part on the fly", you'll have to reference the job created for that Sales Order Line and ship from that job. The job will be a make to order and instead of trying to ship from inventory and a bin they should be able to reference the amount shipping from the job.
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> As to unsticking the shipment, here's a couple of things to try even though the shipment has been freighted
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> See if you can go to Actions and unfreight the Pack Slip.
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> Open up the Pack ID and go to the Pack Out Tab and see if it will let you Pack the line that was not shipped or, unpack the line and then try to pack again
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> See if you can delete the Pack Line
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> --- On Thu, 10/8/09, pbparker <scrumbus@...> wrote:
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> From: pbparker <scrumbus@...>
> Subject: [Vantage] Method of shipping extra items?
> To: vantage@yahoogroups.com
> Date: Thursday, October 8, 2009, 12:39 PM
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> Â
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> We ran into a problem today where a salesperson added a line to an order for basically "Extra Wire" which is not a part in the part master. Since it wasn't in part master it marked this part as make direct.
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> The shipping person created the shipment entry and added line 1 which is a part in part master and then pulled the second line for the extra wire. They then couldn't type in a ship quantity anywhere so they simply marked the line "Shipped Complete" and marked the shipment freighted but evidently the shipping person ignored the fact that it threw an error when he tried to mark the shipment "Shipped" because the qty was zero.
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> We can't reopen the shipment as its freighted yesterday. We can't manually mark the blasted order closed because it says "There are pending shipments cannot close".
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> So, wondering what is the best method of shipping extras along with real parts, and does anyone have any idea how to get the order closed now?
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