They use the 'working as designed' one with you too?
What do you think 'working as designed' really means?
I find quite a lot of 'working as designed' stuff gets fixed in newer releases.
________________________________
From: Steven Gotschall <sgotschall@...>
To: vantage@yahoogroups.com
Sent: Wed, 27 January, 2010 11:26:17
Subject: Re: [Vantage] Miscellaneous Charge came up twice
Â
Broken? I'm sure everything will be working as designed. :-)
____________ _________ _________ __
From: Randy Weber <rweber@tlcelectroni cs.com>
To: vantage@yahoogroups .com
Sent: Tue, January 26, 2010 4:38:17 PM
Subject: RE: [Vantage] Miscellaneous Charge came up twice
Â
8.03.407C sorry I forgot to mention that. Thanks for the info.
Since you are so helpful, can you tell me what new things will be broken in 409 J
Randy Weber
From: vantage@yahoogroups .com [mailto:vantage@ yahoogroups .com] On Behalf Of Steven Gotschall
Sent: Tuesday, January 26, 2010 3:29 PM
To: vantage@yahoogroups .com
Subject: Re: [Vantage] Miscellaneous Charge came up twice
What version are you on? We are on 8.03.408A and there is a known problem where misc charges on the header of a sales order don't even show up on the invoice. There is another problem where misc charges end up being duplicated more then once on an invoice, but I can't remember the exact circumstances. I'm pretty sure these are all slated to be fixed in 409. Until then, we avoid using misc charges on the header altogether.
____________ _________ _________ __
From: randyweb <rweber@tlcelectron i cs.com <mailto:rweber% 40tlcelectronics .com> >
To: vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com>
Sent: Tue, January 26, 2010 4:13:50 PM
Subject: [Vantage] Miscellaneous Charge came up twice
We had a sales order with a miscellaneous charge on the header which was set to invoice upon the last shipment. Instead, it generated an invoice on the second to last shipment, and the last shipment.
I could not see any changes to the order between the ship dates, so I don't think I can debug/trace how it happened.
Has anybody else seen this? Can you think of any way to debug other than looking in the change log for an addition to the order between the two shipments?
Thanks in advance.
Randy Weber
[Non-text portions of this message have been removed]
[Non-text portions of this message have been removed]
[Non-text portions of this message have been removed]
[Non-text portions of this message have been removed]
What do you think 'working as designed' really means?
I find quite a lot of 'working as designed' stuff gets fixed in newer releases.
________________________________
From: Steven Gotschall <sgotschall@...>
To: vantage@yahoogroups.com
Sent: Wed, 27 January, 2010 11:26:17
Subject: Re: [Vantage] Miscellaneous Charge came up twice
Â
Broken? I'm sure everything will be working as designed. :-)
____________ _________ _________ __
From: Randy Weber <rweber@tlcelectroni cs.com>
To: vantage@yahoogroups .com
Sent: Tue, January 26, 2010 4:38:17 PM
Subject: RE: [Vantage] Miscellaneous Charge came up twice
Â
8.03.407C sorry I forgot to mention that. Thanks for the info.
Since you are so helpful, can you tell me what new things will be broken in 409 J
Randy Weber
From: vantage@yahoogroups .com [mailto:vantage@ yahoogroups .com] On Behalf Of Steven Gotschall
Sent: Tuesday, January 26, 2010 3:29 PM
To: vantage@yahoogroups .com
Subject: Re: [Vantage] Miscellaneous Charge came up twice
What version are you on? We are on 8.03.408A and there is a known problem where misc charges on the header of a sales order don't even show up on the invoice. There is another problem where misc charges end up being duplicated more then once on an invoice, but I can't remember the exact circumstances. I'm pretty sure these are all slated to be fixed in 409. Until then, we avoid using misc charges on the header altogether.
____________ _________ _________ __
From: randyweb <rweber@tlcelectron i cs.com <mailto:rweber% 40tlcelectronics .com> >
To: vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com>
Sent: Tue, January 26, 2010 4:13:50 PM
Subject: [Vantage] Miscellaneous Charge came up twice
We had a sales order with a miscellaneous charge on the header which was set to invoice upon the last shipment. Instead, it generated an invoice on the second to last shipment, and the last shipment.
I could not see any changes to the order between the ship dates, so I don't think I can debug/trace how it happened.
Has anybody else seen this? Can you think of any way to debug other than looking in the change log for an addition to the order between the two shipments?
Thanks in advance.
Randy Weber
[Non-text portions of this message have been removed]
[Non-text portions of this message have been removed]
[Non-text portions of this message have been removed]
[Non-text portions of this message have been removed]