Miscellaneous Charge overlooked

A BPM could probably be written to review the invoices for that sales
order to see if the order has been shipped (for an order misc charge) or
the line item has been shipped (for a line item misc charge). The misc
charge would be picked up at Invoicing, so that would be the document to
look at.

You could then display a warning message indicating that the first
shipment has already been processed.





Charlie Smith

2W Technologies LLC

www.2WTech.com <http://www.2WTech.com>







From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of LeAnn Marruffo
Sent: Wednesday, August 19, 2009 12:52 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Miscellaneous Charge overlooked





Randy,

You are right on the money with that one. We are writing
customization exactly for that- to have a status that tells Sales when
something is in-process in the warehouse, and whether it is being picked
or packed. If you use fulfillment workbench and MES, the system knows
the pick date, but if not, well... (and of course, we don't)

Submit an enhancement request, and I'll sign up on it!

- leAnn

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Randy
Sent: Wednesday, August 19, 2009 7:48 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Miscellaneous Charge overlooked

8.03.407C

We often have miscellaneous charges added to orders. On more than one
occasion, sales entered the charges to be applied to the first shipment,
after we had already made a shipment. As a result, the charges never got
applied to the invoice. We caught this after the fact and it is much
more work to resolve. I fear that we have missed some of these and that
we never invoiced the customer.

Has anybody else had this problem? How do prevent it from happening?

I'm trying to create a query that might identify if it has happened, but
it's rather complex since some orders have misc charges linked to a
line-release and some are linked to the header only.

Thanks in advance.

Randy Weber

PS: Way back in 1980, I worked in shipping for a company. If we printed
a so picklist, the order status was changed to picking and changes could
not be made to the order. 29 years later, we don't have a similar
feature? We have had orders shipped in two packages simply because they
printed the picklist while someone was still entering the order. Am I
missing something?

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8.03.407C

We often have miscellaneous charges added to orders. On more than one occasion, sales entered the charges to be applied to the first shipment, after we had already made a shipment. As a result, the charges never got applied to the invoice. We caught this after the fact and it is much more work to resolve. I fear that we have missed some of these and that we never invoiced the customer.

Has anybody else had this problem? How do prevent it from happening?

I'm trying to create a query that might identify if it has happened, but it's rather complex since some orders have misc charges linked to a line-release and some are linked to the header only.

Thanks in advance.

Randy Weber

PS: Way back in 1980, I worked in shipping for a company. If we printed a so picklist, the order status was changed to picking and changes could not be made to the order. 29 years later, we don't have a similar feature? We have had orders shipped in two packages simply because they printed the picklist while someone was still entering the order. Am I missing something?
Randy,

You are right on the money with that one. We are writing
customization exactly for that- to have a status that tells Sales when
something is in-process in the warehouse, and whether it is being picked
or packed. If you use fulfillment workbench and MES, the system knows
the pick date, but if not, well... (and of course, we don't)

Submit an enhancement request, and I'll sign up on it!

- leAnn





From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Randy
Sent: Wednesday, August 19, 2009 7:48 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Miscellaneous Charge overlooked





8.03.407C

We often have miscellaneous charges added to orders. On more than one
occasion, sales entered the charges to be applied to the first shipment,
after we had already made a shipment. As a result, the charges never got
applied to the invoice. We caught this after the fact and it is much
more work to resolve. I fear that we have missed some of these and that
we never invoiced the customer.

Has anybody else had this problem? How do prevent it from happening?

I'm trying to create a query that might identify if it has happened, but
it's rather complex since some orders have misc charges linked to a
line-release and some are linked to the header only.

Thanks in advance.

Randy Weber

PS: Way back in 1980, I worked in shipping for a company. If we printed
a so picklist, the order status was changed to picking and changes could
not be made to the order. 29 years later, we don't have a similar
feature? We have had orders shipped in two packages simply because they
printed the picklist while someone was still entering the order. Am I
missing something?





Click here
<https://www.mailcontrol.com/sr/wQw0zmjPoHdJTZGyOCrrhg==
tvPAAemClWljl1YuogVI+tkhUNjv2K+uka80OzGclh82!Q==> to report this email
as spam.



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