# Missing Menu **URL:** \ **Category:** Service Packs and Major Releases (any → 10.x)\ **Tags:** 10-2-200, 10-2-300\ **Created:** [June 29, 2022, 7:46pm UTC](https://www.epiusers.help/t/missing-menu/92007 "2022-06-29T19:46:54Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Raymark](https://www.epiusers.help/letter_avatar_proxy/v4/letter/r/977dab/32.png) [@Raymark](https://www.epiusers.help/u/Raymark)\ **Post date:** [June 29, 2022, 7:46pm UTC](https://www.epiusers.help/t/missing-menu/92007/1 "2022-06-29T19:46:54Z")
Hi All, I’m relatively new with Epicor and we are having an issue with a user not seeing a Menu even if he is included to a group. This is the Menu that he is trying to access: ![image](https://www.epiusers.help/uploads/default/original/3X/0/1/018d4644b64c850b04153db7372e4a512af85af8.png) He is included to the group where the Menu is located: ![image](https://www.epiusers.help/uploads/default/original/3X/3/c/3c522716060652f951451db8651286f5a191421b.png) It is also accessible to all groups/users: ![image](https://www.epiusers.help/uploads/default/original/3X/4/f/4f290da5c3548e6bf88d1ff686c134fe4b2a278f.png) One of his Team can see the Menu and I tried copying the same Groups to his User Account, but it is still not visible. Correct company is also selected on his account. I’m not sure where to look at now and what supposed to be the problem. Appreciate the help from you guys 🙂 ---
**Author:** ![hkeric.wci](https://www.epiusers.help/user_avatar/www.epiusers.help/hkeric.wci/32/52019_2.png) [@hkeric.wci](https://www.epiusers.help/u/hkeric.wci)\ **Post date:** [June 29, 2022, 7:48pm UTC](https://www.epiusers.help/t/missing-menu/92007/2 "2022-06-29T19:48:54Z")
Check the Menu Security on the Parent (The Folder) where that Menu belongs to. ---
**Author:** ![Raymark](https://www.epiusers.help/letter_avatar_proxy/v4/letter/r/977dab/32.png) [@Raymark](https://www.epiusers.help/u/Raymark)\ **Post date:** [June 29, 2022, 7:59pm UTC](https://www.epiusers.help/t/missing-menu/92007/3 "2022-06-29T19:59:58Z")
Hi hasokeric, Thanks for your reply. It is available to all groups both on the parent folder and sub-folder. ![image](https://www.epiusers.help/uploads/default/original/3X/2/0/2034e163d9912c11bc1f68d20a669db10b6c47f0.png) ![image](https://www.epiusers.help/uploads/default/original/3X/c/4/c48ef063eb6bb460ed04097bb251e8acfab447e7.png) ---
**Author:** ![Jonathan](https://www.epiusers.help/letter_avatar_proxy/v4/letter/j/aeb1de/32.png) [@Jonathan](https://www.epiusers.help/u/Jonathan)\ **Post date:** [June 29, 2022, 8:03pm UTC](https://www.epiusers.help/t/missing-menu/92007/4 "2022-06-29T20:03:24Z")
What about Setup? ---
**Author:** ![Joseph\_Martin](https://www.epiusers.help/user_avatar/www.epiusers.help/joseph_martin/32/16359_2.png) [@Joseph\_Martin](https://www.epiusers.help/u/Joseph_Martin)\ **Post date:** [June 29, 2022, 8:15pm UTC](https://www.epiusers.help/t/missing-menu/92007/5 "2022-06-29T20:15:49Z")
Also check the Disallow access tab, I think you can have settings in both allow and disallow. You didn’t mention in your post that I saw, but is the user rebooting epicor after each change to test? Security settings changes in epicor do not take effect until the next reboot. ---
**Author:** ![Raymark](https://www.epiusers.help/letter_avatar_proxy/v4/letter/r/977dab/32.png) [@Raymark](https://www.epiusers.help/u/Raymark)\ **Post date:** [June 29, 2022, 9:12pm UTC](https://www.epiusers.help/t/missing-menu/92007/6 "2022-06-29T21:12:04Z")
Setup is Unticked. ![image](https://www.epiusers.help/uploads/default/original/3X/d/3/d36c82cc3126a0864bd39a945446970896ce225d.png) I ticked Allow Access to All Groups/Users and unticked Security manager Only and it worked! Will there be a problem if I unticked Security Manager Only? ---
**Author:** ![Raymark](https://www.epiusers.help/letter_avatar_proxy/v4/letter/r/977dab/32.png) [@Raymark](https://www.epiusers.help/u/Raymark)\ **Post date:** [June 29, 2022, 9:12pm UTC](https://www.epiusers.help/t/missing-menu/92007/7 "2022-06-29T21:12:53Z")
Thanks Joseph, will take note of this in the future 🙂