Multi-Company Direct Server process

We have Multi-Company Direct Server Process set up. It is working fine with all current parts. I needed to add an additional part; so I added it to both companies and made it a drop ship and buy to order on the purchasing company. I made an order; tied it to a purchase order on the side of the purchasing company. I then ran Multi-Company Direct Server Process. Switched to the supplying company and ran incoming intercompany PO suggestions. The suggestions was there and I approved it. The problem is that when I approve it and the order is created on the supplying company, the newly created order on the supply company does not get linked to the purchase order on the purchasing company. Any ideas why?

I realize I’m a year and a half late on this, but are the parts in question global parts; is the end customer (the one being dropshipped to) a customer in the manufacturing company; is the shipping address for this same customer a shipto on their customer record (in the mfg company); and is the selling company set up as “allow ship to third party” in the manufacturing company?

Or, if you have solved this issue, how did you do it?

1 Like