Multicompany Report Issue

An error occurred trying to run tasks for agent: Task Description: Book Listing Report User: manager

Error Detail:
The Company column is not valid.
Stack Trace: at Epicor.ServiceModel.Channels.ImplBase1.ShouldRethrowNonRetryableException(Exception ex, DataSet[] dataSets) in C:\_Releases\ICE\ICE3.2.100.9\Source\Shared\Framework\Epicor.ServiceModel\Channels\ImplBase.cs:line 786 at Ice.Proxy.BO.SysTaskImpl.Update(SysTaskDataSet ds) in C:\_Releases\ICE\ICE3.2.100.9\Source\Shared\Contracts\BO\SysTask\SysTaskImpl.cs:line 604 at Ice.TaskAgentCore.TaskAgent.<>c__DisplayClass28_3.<CreateTaskInstance>b__5(SysTaskImpl impl) at Ice.TaskAgentCore.ImplCaller.ImplCaller1.<>c__DisplayClass4_0.b__0(TImpl impl)
at Ice.TaskAgentCore.ImplCaller.ImplCaller1.Call[TResult](Func2 doWork, ExceptionBehavior communicationExceptionBehavior, ExceptionBehavior timeoutExceptionBehavior)
at Ice.TaskAgentCore.ImplCaller.ImplCaller1.Call(Action1 doWork, ExceptionBehavior communicationExceptionBehavior, ExceptionBehavior timeoutExceptionBehavior)
at Ice.TaskAgentCore.TaskAgent.CreateTaskInstance(ImplCaller`1 sysTaskCaller, SysAgentDataSet sysAgentData, SysAgentSchedRow agentSched)

The following are the steps to resolve the issue

  1. Open AdminConsole.

  2. Select Application & Click on “Task Agent Configuration” button.

  3. Check User id.

  4. Go to below navigation

    System Setup -> Security maintenance -> User Account and Security Maintenance

  5. Enter same user id as in task agent. Add all companies & checked the “Security Manger” checkbox.

  6. Exit from Application.

  7. Re-login & check reports.

1 Like

The following are the steps to resolve the issue

  1. Open AdminConsole.

  2. Select Application & Click on “Task Agent Configuration” button.

  3. Check User id.

  4. Go to below navigation

    System Setup -> Security maintenance -> User Account and Security Maintenance

  5. Enter same user id as in task agent. Add all companies & checked the “Security Manger” checkbox.

  6. Exit from Application.

  7. Re-login & check reports.