After this weekend’s production update I’m getting an error stating "There is no active menu available for the app Erp.UI.StartProductionActivtyEntry and Layer AddWire combination. This worked prior to the update and layer appears to be fine and published. [image]

This is the response I got from Epicor Support: Your understanding and analysis of the issue are correct. This behavior is occurring due to a recent security enhancement. The recommended solution is to customize the PO Entry UI so that it opens the MENUID associated with the layer, rather than usi…

[image] andrew.johnson: That could lead to creating a LOT of custom layers that were previously not necessary. It does, we’re up to at least 6 now. :dumpster_fire:

Not sure if this issue is related and as I am a novice in App studio I am not sure how to fix it. This morning, we deployed a customisation to Job Entry which works fine however Job Manger is now broken. If I go to Job Manager and click a Job the slideout gives the error Business Object Exception …

Are you using Browser or the smart client? Browser: Change the Job Entry menu item back to base (remove any layers) Save and refresh Browser Try Job Manager, if it opens Job Entry with no error then you need to modify Job Manager’s event that launches job entry and set the layer name Change Job E…

Not positive about this, but here’s what it sounds like to me: The Job Manager slide-out uses JobEntry with no customization. When your company deployed the customization to Job Entry, that meant that there was no longer a menu item with Job Entry AND NO CUSTOMIZATION on the menu. So now when you t…

What I usually do in 2025.2.x to get an app/layer combination accessible without being on the menu is to stick it under PROCESS: [image] As long as it’s in here, with a Security ID accessible to the user, the slideout should function. It should not pop up in the menu search. I’ve had to do this …

[image] GabeFranco: to get an app/layer combination accessible without being on the menu is to stick it under PROCESS: This is what I had to do in 2025.1.13 to hide a BAQ Report but have it available as a slide out.

This is the solution I went for thank you, Job Manager now works and the cloned menu doesn’t show in search, thanks all for the replies much appreciated

In 2024.1 most of my slide outs were calling Menu IDs with a layer defined, both in the menu id and in the call for the slide out. I ended up having to remove the call from the slide out ANDF copy the Menu IDs tot he current company for all of my companies, it seems the All Company flag is not honor…

Running across this all the time now. Having to make custom layers for the App-Open events just so you can right click and use the context menu is horrible. Am I missing something, did anyone ever find a better solution?

No Active Menu available

Kinetic ERP

corey.k (Corey King) March 5, 2026, 5:44pm 47

It appears Epicor has closed the idea, as they plan to address the tedium of fixing these issues.

App-Open issues : Are we the only company in the world experiencing this right now?