We implemented 8.03.05F a few months ago and have an issue that we haven't been able to resolve nor has Epicor been able to help us.
When a job is built and the tree on the side shows red dots, we cannot rely on the red dots (or lack of them) to tell us if we actually have the material available.. Sometimes the red dot appears and we have plenty in stock. If we go to job manager I can look to see what other jobs are scheduled that requires that part and cannot see where there is a constraint. Other times when the red dot does not appear, I will look at job manager and I can see where another job receipt or purchase receipt is scheduled to arrive before I need it for this job, therefore it appears to be working properly. Other times the red dot does not appear but from looking at job manager, I can see the jobs that require the part and based upon future receipts, I will not have enough to complete this job therefore it should have a red dot
Any suggestions on what else we need to do (e.g., settings). We are still unclear on the scheduling so I don't know if that is the problem.
Thanks
Barbara Kite
Controller
Cableform, Inc.
[Non-text portions of this message have been removed]
When a job is built and the tree on the side shows red dots, we cannot rely on the red dots (or lack of them) to tell us if we actually have the material available.. Sometimes the red dot appears and we have plenty in stock. If we go to job manager I can look to see what other jobs are scheduled that requires that part and cannot see where there is a constraint. Other times when the red dot does not appear, I will look at job manager and I can see where another job receipt or purchase receipt is scheduled to arrive before I need it for this job, therefore it appears to be working properly. Other times the red dot does not appear but from looking at job manager, I can see the jobs that require the part and based upon future receipts, I will not have enough to complete this job therefore it should have a red dot
Any suggestions on what else we need to do (e.g., settings). We are still unclear on the scheduling so I don't know if that is the problem.
Thanks
Barbara Kite
Controller
Cableform, Inc.
[Non-text portions of this message have been removed]