Off Topic - Acrobat Reader & Windows 2000

I had some similar problems with Win2000 Pro systems and it was cured by
loading Service Pack 2 on the systems. Takes about 10 minutes, and printing
problems with .pdf and several Vantage printing issues were cured.

Lydia


-----Original Message-----
From: dkrueck2000 [mailto:dkrueck@...]
Sent: Thursday, April 04, 2002 4:54 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Off Topic - Acrobat Reader & Windows 2000

I had this same problem. I beleive what you need to do is update your
printer drivers, at each local station. I went to Hewlett Packard and
downloaded the following file and this corrected the problem.

hplj4000_ps_en.exe

Now this is for the HP Laserjet 4000N, which we have. If you have
another brand or model, you'll have to go and find an upgrade just for
your printer.

--- In vantage@y..., "vtaeroman" <brento@v...> wrote:
> I have several computers that have Windows 2000 Pro running on them
> along with Office 2000. I downloaded Acrobat Reader v5.0 (free
> version) and set it up on these computers. They can view .pdf files
> okay but when they print to our network printer the output comes out
> looking like hieroglyphics.
>
> Further problems were encountered when I purchased a computer with
> Windows 2000 Pro and Office XP Pro 2002. On this computer there are
> problems just trying to view the .pdf file and it asks you to confirm
> the decoding format you are using to open the file.
>
> I believe the problem is due to our servers running NT 4.0 but
> wondered if anyone has encountered this and what the fix might be.
>
> Thanks.
>
> Brent O'Donnell



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
I have several computers that have Windows 2000 Pro running on them
along with Office 2000. I downloaded Acrobat Reader v5.0 (free
version) and set it up on these computers. They can view .pdf files
okay but when they print to our network printer the output comes out
looking like hieroglyphics.

Further problems were encountered when I purchased a computer with
Windows 2000 Pro and Office XP Pro 2002. On this computer there are
problems just trying to view the .pdf file and it asks you to confirm
the decoding format you are using to open the file.

I believe the problem is due to our servers running NT 4.0 but
wondered if anyone has encountered this and what the fix might be.

Thanks.

Brent O'Donnell
I had this same problem. I beleive what you need to do is update your
printer drivers, at each local station. I went to Hewlett Packard and
downloaded the following file and this corrected the problem.

hplj4000_ps_en.exe

Now this is for the HP Laserjet 4000N, which we have. If you have
another brand or model, you'll have to go and find an upgrade just for
your printer.

--- In vantage@y..., "vtaeroman" <brento@v...> wrote:
> I have several computers that have Windows 2000 Pro running on them
> along with Office 2000. I downloaded Acrobat Reader v5.0 (free
> version) and set it up on these computers. They can view .pdf files
> okay but when they print to our network printer the output comes out
> looking like hieroglyphics.
>
> Further problems were encountered when I purchased a computer with
> Windows 2000 Pro and Office XP Pro 2002. On this computer there are
> problems just trying to view the .pdf file and it asks you to confirm
> the decoding format you are using to open the file.
>
> I believe the problem is due to our servers running NT 4.0 but
> wondered if anyone has encountered this and what the fix might be.
>
> Thanks.
>
> Brent O'Donnell
When you go to print the file there is a check the block that forces it to "Print as Image". It is located on the middle right side of the print window. This works very
well for us.



dkrueck2000 wrote:

> I had this same problem. I beleive what you need to do is update your
> printer drivers, at each local station. I went to Hewlett Packard and
> downloaded the following file and this corrected the problem.
>
> hplj4000_ps_en.exe
>
> Now this is for the HP Laserjet 4000N, which we have. If you have
> another brand or model, you'll have to go and find an upgrade just for
> your printer.
>
> --- In vantage@y..., "vtaeroman" <brento@v...> wrote:
> > I have several computers that have Windows 2000 Pro running on them
> > along with Office 2000. I downloaded Acrobat Reader v5.0 (free
> > version) and set it up on these computers. They can view .pdf files
> > okay but when they print to our network printer the output comes out
> > looking like hieroglyphics.
> >
> > Further problems were encountered when I purchased a computer with
> > Windows 2000 Pro and Office XP Pro 2002. On this computer there are
> > problems just trying to view the .pdf file and it asks you to confirm
> > the decoding format you are using to open the file.
> >
> > I believe the problem is due to our servers running NT 4.0 but
> > wondered if anyone has encountered this and what the fix might be.
> >
> > Thanks.
> >
> > Brent O'Donnell
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/

--
John Himebaugh, MIS
InterOcean Systems, Inc.
3540 Aero Court
San Diego, CA 92123
Voice: 858.565.8400
Fax: 858.268.9695