Gary,
The lines in question have been shipped as a number of part balances
on a number of different packing notes. Hence for all but the last
shipment we have had to un-check the completed flag.
Presumably for the last shipment, the flag should come up as checked
thus indicating that this shipment will close the line.
It could be operator error for sure, but I wonder if there is a
problem with the setting of the flag for a part balance!?
I will have to play around with the test database and see if its a
bug, or operator error!
Thanks for your help...
Nick
The lines in question have been shipped as a number of part balances
on a number of different packing notes. Hence for all but the last
shipment we have had to un-check the completed flag.
Presumably for the last shipment, the flag should come up as checked
thus indicating that this shipment will close the line.
It could be operator error for sure, but I wonder if there is a
problem with the setting of the flag for a part balance!?
I will have to play around with the test database and see if its a
bug, or operator error!
Thanks for your help...
Nick
--- In vantage@yahoogroups.com, "Gary Parfrey" <garyp@...> wrote:
>
> Nick
>
>
>
> Check the user raising packing slips has not unchecked the complete
flag
> in the packing slip line
>
> When the full qty or balance of the release has been entered into
the
> packing slip line the checkbox flags and this closes the line
>
> In the standard packing slip line UI you can override this box and
> uncheck it. This ends up not closing the order release.
>
> The only other explanation is that someone as reopened the release
in
> order entry
>
>
>
> Gary
>
>
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
Behalf
> Of nmtaylor1969
> Sent: 21 January 2009 13:06
> To: vantage@yahoogroups.com
> Subject: [Vantage] Open Sales Order Lines & Releases In 8.03.305K
>
>
>
>
> Can anyone tell me what forces the closure of sales order releases
and
> lines in Vantage please...?
>
> I am showing a number of lines which despite the full quantity
being
> shipped still show as open. This is in turn down to an open
release,
> but obviously there is nothing left to ship on the release.
>
> It appears to be random, so its undoubtedly something we are doing
> wrong...
>
> Naturally I can close the releases down manually, but I need to
> understand the root cause of the problem.
>
> Any ideas anyone...?
>
> Thanks,
>
> Nick
>
>
>
>
>
> [Non-text portions of this message have been removed]
>