Order Entry and Fulfillment Workbench

We are trying to reserve inventory and release orders for picking when an order is entered by clicking actions > Reserve from the order entry screen. This is supposed to launch the fulfillment workbench and bring in the active order from order entry into the workbench. It works if the fulfillment workbench is not already open. If, however, you already have the workbench open clicking actions > reserve in order entry does not bring the order from order entry to FW.

Does anyone have a solution for this other than closing the workbench after your done with each order?

We are on Vantage 8.03.408A.

Thanks,

Greg