Orders changing currency

Thanks for replying Manasa.
 
No, the default currency for the customer was not changed.  That is the first place we looked.
 
Kerry



On Thursday, May 28, 2015 9:16 AM, "Manasa Reddy manasa.reddy@... [vantage]" <vantage@yahoogroups.com> wrote:


 
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And you are sure the default currency on the customer did not change?  That is where the order picks it up from.
Manasa
 
 
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, May 28, 2015 9:08 AM
To: Vantage List
Subject: [Vantage] Orders changing currency
 
 
Good morning all,
 
We are on Vantage 8.03.410 and use multi-currency functionality.  We are in Canada and sell in both U.S.$ and CAD$ currency. 
 
Yesterday, we noticed that our U.S.$ orders were changing into CAD$ without our input.  This has happened before and we have no idea why.
 
We update our currency weekly on Monday.  This was done as per usual, so I can't imaging that is what caused the issue on Wednesday.
 
Would anyone have any ideas why they may be happening?
 
Thanks a lot,
 
Kerry Travis, CPA, CGA
Controller
International Name Plate Supplies Limited
IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.
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Good morning all,
 
We are on Vantage 8.03.410 and use multi-currency functionality.  We are in Canada and sell in both U.S.$ and CAD$ currency. 
 
Yesterday, we noticed that our U.S.$ orders were changing into CAD$ without our input.  This has happened before and we have no idea why.
 
We update our currency weekly on Monday.  This was done as per usual, so I can't imaging that is what caused the issue on Wednesday.
 
Would anyone have any ideas why they may be happening?
 
Thanks a lot,
 
Kerry Travis, CPA, CGA
Controller
International Name Plate Supplies Limited

And you are sure the default currency on the customer did not change?  That is where the order picks it up from.

Manasa

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, May 28, 2015 9:08 AM
To: Vantage List
Subject: [Vantage] Orders changing currency

 

 

Good morning all,

 

We are on Vantage 8.03.410 and use multi-currency functionality.  We are in Canada and sell in both U.S.$ and CAD$ currency. 

 

Yesterday, we noticed that our U.S.$ orders were changing into CAD$ without our input.  This has happened before and we have no idea why.

 

We update our currency weekly on Monday.  This was done as per usual, so I can't imaging that is what caused the issue on Wednesday.

 

Would anyone have any ideas why they may be happening?

 

Thanks a lot,

 

Kerry Travis, CPA, CGA

Controller

International Name Plate Supplies Limited

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.