In Exchange 5.5 you open your deleted items and look for Recover Deleted
items. If it is grayed out then it is not set up. I set mine up a few months
back.
Jim Moore
-----Original Message-----
From: Todd Caughey [mailto:caugheyt@...]
Sent: Tuesday, March 04, 2003 9:01 AM
To: vantage@yahoogroups.com
Subject: [Vantage] [OT] MS-Exchange-2000 Deleted Item Restoring
Our HR Manager's son, an Army battlefield medical technician, has just been
transfered to Kuwait. The Army sent her his new email address but aparently
it looked like spam and she deleted it without realizing what it was until
she spotted it just as she emptied her deleted items folder. The message
was received and deleted on the same day so not backed up overnight.
Needless to say she is very anxious to get it back if at all possible.
I had noticed that there a a deleted item recovery option within Outlook Web
Access so I tried that for her and it showed no items. I am hoping that
this is because the deleting was not done through web access and that the
message is still available in the store but still within the deleted message
retention period. We just recently switched to Exchange-2000 so I am not
really familiar with the mechanics of dealing with deleted item recovery. I
do notice that the 'Deleted Items Recovery" option under "Tools" is grayed
out. Does this mean we do not have a retention period set up? Is the
message permanently gone? Isn't there a default retention period?
Any advice to possibly help a worried Mom stay in touch with her son?
Thanks,
-Todd Caughey
items. If it is grayed out then it is not set up. I set mine up a few months
back.
Jim Moore
-----Original Message-----
From: Todd Caughey [mailto:caugheyt@...]
Sent: Tuesday, March 04, 2003 9:01 AM
To: vantage@yahoogroups.com
Subject: [Vantage] [OT] MS-Exchange-2000 Deleted Item Restoring
Our HR Manager's son, an Army battlefield medical technician, has just been
transfered to Kuwait. The Army sent her his new email address but aparently
it looked like spam and she deleted it without realizing what it was until
she spotted it just as she emptied her deleted items folder. The message
was received and deleted on the same day so not backed up overnight.
Needless to say she is very anxious to get it back if at all possible.
I had noticed that there a a deleted item recovery option within Outlook Web
Access so I tried that for her and it showed no items. I am hoping that
this is because the deleting was not done through web access and that the
message is still available in the store but still within the deleted message
retention period. We just recently switched to Exchange-2000 so I am not
really familiar with the mechanics of dealing with deleted item recovery. I
do notice that the 'Deleted Items Recovery" option under "Tools" is grayed
out. Does this mean we do not have a retention period set up? Is the
message permanently gone? Isn't there a default retention period?
Any advice to possibly help a worried Mom stay in touch with her son?
Thanks,
-Todd Caughey