OT-Vantage screen print

There is a particular laptop (HP NC8230), that when they do a F6 in
Vantage 5.00.329 to print a job screen, the information at the top and
bottom of the page (date, who printed it, etc.) are so small that they
cannot be read. Manufacturing passes some info to eachother this way
and needs that info on it. My first thought was that the printer
driver needs to be reinstalled. When I went to do that, I was
informed that the problem exists when that laptop prints to the HP
deskjet (2350) or the HP laserjet (1320) , same problem no matter
where he prints which makes me think that the print driver is not the
problem.

Is there a setting within Vantage or possibly elsewhere that would
control this?

Thanks,
Ann
AMFAB