Outlook 2003 sp3 and Vantage 405a

Yahoo Archive
1
Unfortunately no Mark. That would be too easy {;o

--- On Fri, 10/24/08, Mark Wonsil <mark_wonsil@...> wrote:

From: Mark Wonsil <mark_wonsil@...>
Subject: RE: [Vantage] Outlook 2003 sp3 and Vantage 405a
To: vantage@yahoogroups.com
Date: Friday, October 24, 2008, 1:58 PM






> Also look at the Event Viewer to see if any errors pop up on your Exchange
> Server or the DB server. The way that Vantage interacts with Exchange is
> on alerts to Users and such. I would look to see how the communication
> between the DB server and the Exchange server are. Just rule out the easy
> stuff first. If Vantage is having a heart attack with Exchange in trying
> to commmunicate, I would look at Exchange first. Vantage's protocol is
> very simple and shouldn't interfere with Exchange in any way. it sounds to
> me like the PDC is having a security issue with the DB server. Look at the
> Events and see if you have an Enrollment issue or anything where the PDC
> is not able to communicate with a server.
>
> There are a few reasons why the issue you described is happening and none
> of them are uncomon. But they all start with Exchange, not Vantage.

Any BPMs sending email synchronously vs. asynchronously?

Mark W.
2
Is it just me, or is there some interaction between Outlook & Vantage.

I notice when Outlook is busy (perhaps doing a background send/receive, etc.,) Vantage windows freeze.

The opposite is true as well. If a Vantage window is in 'hourglass mode' doing something, Outlook freezes.

I don't get this with other Office apps - just Outlook.

???

Rob Brown
3
Do you have Infoworker installed?

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Robert Brown
Sent: Friday, October 24, 2008 9:58 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Outlook 2003 sp3 and Vantage 405a

Is it just me, or is there some interaction between Outlook & Vantage.

I notice when Outlook is busy (perhaps doing a background send/receive,
etc.,) Vantage windows freeze.

The opposite is true as well. If a Vantage window is in 'hourglass mode'
doing something, Outlook freezes.

I don't get this with other Office apps - just Outlook.

???

Rob Brown




------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
4
I don't know about the info worker installs, but what you are reporting has been reported to me too.
Carey



To: vantage@yahoogroups.comFrom: robertb_versa@...: Fri, 24 Oct 2008 06:58:04 -0700Subject: [Vantage] Outlook 2003 sp3 and Vantage 405a




Is it just me, or is there some interaction between Outlook & Vantage.I notice when Outlook is busy (perhaps doing a background send/receive, etc.,) Vantage windows freeze. The opposite is true as well. If a Vantage window is in 'hourglass mode' doing something, Outlook freezes.I don't get this with other Office apps - just Outlook.???Rob Brown





_________________________________________________________________
When your life is on the go�take your life with you.
http://clk.atdmt.com/MRT/go/115298558/direct/01/

[Non-text portions of this message have been removed]
5
No Info Worker installed.

I'm starting to think Outlook and some application layer of Vantage shares at least one performance impacting DLL.

Thanks guys.

Rob


--- On Fri, 10/24/08, Carey S <rotary1@...> wrote:

> From: Carey S <rotary1@...>
> Subject: RE: [Vantage] Outlook 2003 sp3 and Vantage 405a
> To: vantage@yahoogroups.com
> Date: Friday, October 24, 2008, 11:46 AM
> I don't know about the info worker installs, but what
> you are reporting has been reported to me too.
> Carey
>
>
>
> To: vantage@yahoogroups.comFrom:
> robertb_versa@...: Fri, 24 Oct 2008 06:58:04
> -0700Subject: [Vantage] Outlook 2003 sp3 and Vantage 405a
>
>
>
>
> Is it just me, or is there some interaction between Outlook
> & Vantage.I notice when Outlook is busy (perhaps doing a
> background send/receive, etc.,) Vantage windows freeze. The
> opposite is true as well. If a Vantage window is in
> 'hourglass mode' doing something, Outlook freezes.I
> don't get this with other Office apps - just
> Outlook.???Rob Brown
>
>
>
>
>
> _________________________________________________________________
> When your life is on the go葉ake your life with you.
> http://clk.atdmt.com/MRT/go/115298558/direct/01/
>
> [Non-text portions of this message have been removed]
>
>
> ------------------------------------
>
> Useful links for the Yahoo!Groups Vantage Board are: (
> Note: You must have already linked your email address to a
> yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for
> Report Builder and Crystal Reports and other
> 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services
> goto: http://groups.yahoo.com/group/vantage/linksYahoo!
> Groups Links
>
>
>
6
The only thing I know that has any possibility of sharing dll's and
resources with Outlook and Office is InfoWorker and Portal.

Is Vantage and Exchange on the same server?

I'd be curious myself if there was something else. Keep us posted.

Do these things happen frequently or intermittently? To all users with
Vantage or only some? All OS's or only Vista or XP? Everyone off one
router/hub or the whole organization?

If a user/workstation has frequent issues, out of curiosity set up a
constant ping to the Vantage and/or Exchange server(s) and direct it to
a text file: ping {server} -t >pingtest.txt Let it run for a few
hours in hopes of something locking up during that time.

Analyze it to see if response times drop or perhaps connectivity drops
during this period where Outlook and Vantage lock up. I can tell you it
only takes a couple dropped replies for Vantage to lock up.

Vantage and Outlook are both resource hungry, transaction oriented
applications that as soon as a small network anomaly or "blip" occurs,
they both scream for attention. Perhaps it is coincidental. Perhaps
not. ;-)


Good luck.


Vic Drecchio
ERP Administrator

TIMCO Aviation Services
Greensboro, NC
Email: vic.drecchio@...
Office: 336.668.4410 x3091
Mobile: 704.530.3092



-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Carey S
Sent: Friday, October 24, 2008 11:46 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Outlook 2003 sp3 and Vantage 405a

I don't know about the info worker installs, but what you are reporting
has been reported to me too.
Carey



To: vantage@yahoogroups.comFrom: robertb_versa@...: Fri, 24
Oct 2008 06:58:04 -0700Subject: [Vantage] Outlook 2003 sp3 and Vantage
405a




Is it just me, or is there some interaction between Outlook & Vantage.I
notice when Outlook is busy (perhaps doing a background send/receive,
etc.,) Vantage windows freeze. The opposite is true as well. If a
Vantage window is in 'hourglass mode' doing something, Outlook freezes.I
don't get this with other Office apps - just Outlook.???Rob Brown





_________________________________________________________________
When your life is on the go-take your life with you.
http://clk.atdmt.com/MRT/go/115298558/direct/01/

[Non-text portions of this message have been removed]


------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
7
I would really hope that Vantage and Exchange are not on the same server. That will cause multiple problems and some server issues as well.
As a Network Engineer I will suggest you always keep Exchange separate from all other server processes except DNS and DHCP of course. Having a database working on top of Exchange has to be VERY cumbersome for the Server, if you are truly using both on one server
Â
Jonathan Lang
Sr. Network Engineer
Oil Rite Corporation
jlang@...
(920) 682-6173 ext. 126

--- On Fri, 10/24/08, Vic Drecchio <vic.drecchio@...> wrote:

From: Vic Drecchio <vic.drecchio@...>
Subject: RE: [Vantage] Outlook 2003 sp3 and Vantage 405a
To: vantage@yahoogroups.com
Date: Friday, October 24, 2008, 11:28 AM






The only thing I know that has any possibility of sharing dll's and
resources with Outlook and Office is InfoWorker and Portal.

Is Vantage and Exchange on the same server?

I'd be curious myself if there was something else. Keep us posted.

Do these things happen frequently or intermittently? To all users with
Vantage or only some? All OS's or only Vista or XP? Everyone off one
router/hub or the whole organization?

If a user/workstation has frequent issues, out of curiosity set up a
constant ping to the Vantage and/or Exchange server(s) and direct it to
a text file: ping {server} -t >pingtest.txt Let it run for a few
hours in hopes of something locking up during that time.

Analyze it to see if response times drop or perhaps connectivity drops
during this period where Outlook and Vantage lock up. I can tell you it
only takes a couple dropped replies for Vantage to lock up.

Vantage and Outlook are both resource hungry, transaction oriented
applications that as soon as a small network anomaly or "blip" occurs,
they both scream for attention. Perhaps it is coincidental. Perhaps
not. ;-)

Good luck.

Vic Drecchio
ERP Administrator

TIMCO Aviation Services
Greensboro, NC
Email: vic.drecchio@ timco.aero
Office: 336.668.4410 x3091
Mobile: 704.530.3092

-----Original Message-----
From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf
Of Carey S
Sent: Friday, October 24, 2008 11:46 AM
To: vantage@yahoogroups .com
Subject: RE: [Vantage] Outlook 2003 sp3 and Vantage 405a

I don't know about the info worker installs, but what you are reporting
has been reported to me too.
Carey

To: vantage@yahoogroups .comFrom: robertb_versa@ yahoo.comDate: Fri, 24
Oct 2008 06:58:04 -0700Subject: [Vantage] Outlook 2003 sp3 and Vantage
405a

Is it just me, or is there some interaction between Outlook & Vantage.I
notice when Outlook is busy (perhaps doing a background send/receive,
etc.,) Vantage windows freeze. The opposite is true as well. If a
Vantage window is in 'hourglass mode' doing something, Outlook freezes.I
don't get this with other Office apps - just Outlook.???Rob Brown

____________ _________ _________ _________ _________ _________ _
When your life is on the go-take your life with you.
http://clk.atdmt. com/MRT/go/ 115298558/ direct/01/

[Non-text portions of this message have been removed]

------------ --------- --------- ------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups. yahoo.com/ group/vantage/ files/.
(2) To search through old msg's goto:
http://groups. yahoo.com/ group/vantage/ messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups. yahoo.com/ group/vantage/ linksYahoo! Groups Links


















[Non-text portions of this message have been removed]
8
Thanks Vic. All prudent advice on ways to test & perhaps narrow down the possibilites.

We have seperate servers for everything. Only one Vista install being tested by one of our IT guys. The rest all XP with gobs of memory (2-5Gb depending upon the user) & power users using dual screen video processors.

Shop floor PCs (for MES) are all Terminal Server.

The building has an all fiber backbone with pretty reliable 100Mb connections on each client. There are occasional router flake outs - but IT detects and resolves in minutes when they occur.

I was going to start simple (at the client) and find a Vantage application action/Outlook condition that consistently seems to have some interaction.

Then I'll pop up task manager and create the condition to see if one specific system process gets crazy levels of activity.

Then I'll create the same condition with Vantage closed/Outlook open and then Outlook closed/Vantage open to see if, individually they hit hard on the same system process.

I have to look and see how much 3.0 .Net outlook is using. Both apps must be heavy messaging service users I would think.

That may be the issue as it seems the interaction occurs on apps that have at least some customization. (More impetus for us to move some of the customized behavior to BPMs where possible if this proves to be a contributing factor).

I'll check the Epicor site for any references to this observed behavior in a sec. (No need to re-invent the wheel if it is a little known issue that has a known solution.)

Thanks again Vic. Very helpful.

Rob


--- On Fri, 10/24/08, Vic Drecchio <vic.drecchio@...> wrote:

From: Vic Drecchio <vic.drecchio@...>
Subject: RE: [Vantage] Outlook 2003 sp3 and Vantage 405a
To: vantage@yahoogroups.com
Date: Friday, October 24, 2008, 12:28 PM






The only thing I know that has any possibility of sharing dll's and
resources with Outlook and Office is InfoWorker and Portal.

Is Vantage and Exchange on the same server?

I'd be curious myself if there was something else. Keep us posted.

Do these things happen frequently or intermittently? To all users with
Vantage or only some? All OS's or only Vista or XP? Everyone off one
router/hub or the whole organization?

If a user/workstation has frequent issues, out of curiosity set up a
constant ping to the Vantage and/or Exchange server(s) and direct it to
a text file: ping {server} -t >pingtest.txt Let it run for a few
hours in hopes of something locking up during that time.

Analyze it to see if response times drop or perhaps connectivity drops
during this period where Outlook and Vantage lock up. I can tell you it
only takes a couple dropped replies for Vantage to lock up.

Vantage and Outlook are both resource hungry, transaction oriented
applications that as soon as a small network anomaly or "blip" occurs,
they both scream for attention. Perhaps it is coincidental. Perhaps
not. ;-)

Good luck.

Vic Drecchio
ERP Administrator

TIMCO Aviation Services
Greensboro, NC
Email: vic.drecchio@ timco.aero
Office: 336.668.4410 x3091
Mobile: 704.530.3092

-----Original Message-----
From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf
Of Carey S
Sent: Friday, October 24, 2008 11:46 AM
To: vantage@yahoogroups .com
Subject: RE: [Vantage] Outlook 2003 sp3 and Vantage 405a

I don't know about the info worker installs, but what you are reporting
has been reported to me too.
Carey

To: vantage@yahoogroups .comFrom: robertb_versa@ yahoo.comDate: Fri, 24
Oct 2008 06:58:04 -0700Subject: [Vantage] Outlook 2003 sp3 and Vantage
405a

Is it just me, or is there some interaction between Outlook & Vantage.I
notice when Outlook is busy (perhaps doing a background send/receive,
etc.,) Vantage windows freeze. The opposite is true as well. If a
Vantage window is in 'hourglass mode' doing something, Outlook freezes.I
don't get this with other Office apps - just Outlook.???Rob Brown

____________ _________ _________ _________ _________ _________ _
When your life is on the go-take your life with you.
http://clk.atdmt. com/MRT/go/ 115298558/ direct/01/

[Non-text portions of this message have been removed]

------------ --------- --------- ------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups. yahoo.com/ group/vantage/ files/.
(2) To search through old msg's goto:
http://groups. yahoo.com/ group/vantage/ messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups. yahoo.com/ group/vantage/ linksYahoo! Groups Links
9
Also look at the Event Viewer to see if any errors pop up on your Exchange Server or the DB server. The way that Vantage interacts with Exchange is on alerts to Users and such. I would look to see how the communication between the DB server and the Exchange server are. Just rule out the easy stuff first. If Vantage is having a heart attack with Exchange in trying to commmunicate, I would look at Exchange first. Vantage's protocol is very simple and shouldn't interfere with Exchange in any way. it sounds to me like the PDC is having a security issue with the DB server. Look at the Events and see if you have an Enrollment issue or anything where the PDC is not able to communicate with a server.
Â
There are a few reasons why the issue you described is happening and none of them are uncomon. But they all start with Exchange, not Vantage.
Â
Let em know what you come with, very interesting.
Â
Jonathan Lang
Sr. Network Engineer
Oil Rite Corporation
jlang@...
(920) 682-6173 ext. 126
Â


--- On Fri, 10/24/08, Robert Brown <robertb_versa@...> wrote:

From: Robert Brown <robertb_versa@...>
Subject: RE: [Vantage] Outlook 2003 sp3 and Vantage 405a
To: vantage@yahoogroups.com
Date: Friday, October 24, 2008, 12:34 PM






Thanks Vic. All prudent advice on ways to test & perhaps narrow down the possibilites.

We have seperate servers for everything. Only one Vista install being tested by one of our IT guys. The rest all XP with gobs of memory (2-5Gb depending upon the user) & power users using dual screen video processors.

Shop floor PCs (for MES) are all Terminal Server.

The building has an all fiber backbone with pretty reliable 100Mb connections on each client. There are occasional router flake outs - but IT detects and resolves in minutes when they occur.

I was going to start simple (at the client) and find a Vantage application action/Outlook condition that consistently seems to have some interaction.

Then I'll pop up task manager and create the condition to see if one specific system process gets crazy levels of activity.

Then I'll create the same condition with Vantage closed/Outlook open and then Outlook closed/Vantage open to see if, individually they hit hard on the same system process.

I have to look and see how much 3.0 .Net outlook is using. Both apps must be heavy messaging service users I would think.

That may be the issue as it seems the interaction occurs on apps that have at least some customization. (More impetus for us to move some of the customized behavior to BPMs where possible if this proves to be a contributing factor).

I'll check the Epicor site for any references to this observed behavior in a sec. (No need to re-invent the wheel if it is a little known issue that has a known solution.)

Thanks again Vic. Very helpful.

Rob


--- On Fri, 10/24/08, Vic Drecchio <vic.drecchio@ timco.aero> wrote:

From: Vic Drecchio <vic.drecchio@ timco.aero>
Subject: RE: [Vantage] Outlook 2003 sp3 and Vantage 405a
To: vantage@yahoogroups .com
Date: Friday, October 24, 2008, 12:28 PM

The only thing I know that has any possibility of sharing dll's and
resources with Outlook and Office is InfoWorker and Portal.

Is Vantage and Exchange on the same server?

I'd be curious myself if there was something else. Keep us posted.

Do these things happen frequently or intermittently? To all users with
Vantage or only some? All OS's or only Vista or XP? Everyone off one
router/hub or the whole organization?

If a user/workstation has frequent issues, out of curiosity set up a
constant ping to the Vantage and/or Exchange server(s) and direct it to
a text file: ping {server} -t >pingtest.txt Let it run for a few
hours in hopes of something locking up during that time.

Analyze it to see if response times drop or perhaps connectivity drops
during this period where Outlook and Vantage lock up. I can tell you it
only takes a couple dropped replies for Vantage to lock up.

Vantage and Outlook are both resource hungry, transaction oriented
applications that as soon as a small network anomaly or "blip" occurs,
they both scream for attention. Perhaps it is coincidental. Perhaps
not. ;-)

Good luck.

Vic Drecchio
ERP Administrator

TIMCO Aviation Services
Greensboro, NC
Email: vic.drecchio@ timco.aero
Office: 336.668.4410 x3091
Mobile: 704.530.3092

-----Original Message-----
From: vantage@yahoogroups .com [mailto:vantage@ yahoogroups .com] On Behalf
Of Carey S
Sent: Friday, October 24, 2008 11:46 AM
To: vantage@yahoogroups .com
Subject: RE: [Vantage] Outlook 2003 sp3 and Vantage 405a

I don't know about the info worker installs, but what you are reporting
has been reported to me too.
Carey

To: vantage@yahoogroups .comFrom: robertb_versa@ yahoo.comDate: Fri, 24
Oct 2008 06:58:04 -0700Subject: [Vantage] Outlook 2003 sp3 and Vantage
405a

Is it just me, or is there some interaction between Outlook & Vantage.I
notice when Outlook is busy (perhaps doing a background send/receive,
etc.,) Vantage windows freeze. The opposite is true as well. If a
Vantage window is in 'hourglass mode' doing something, Outlook freezes.I
don't get this with other Office apps - just Outlook.???Rob Brown

____________ _________ _________ _________ _________ _________ _
When your life is on the go-take your life with you.
http://clk.atdmt. com/MRT/go/ 115298558/ direct/01/

[Non-text portions of this message have been removed]

------------ --------- --------- ------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups. yahoo.com/ group/vantage/ files/.
(2) To search through old msg's goto:
http://groups. yahoo.com/ group/vantage/ messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups. yahoo.com/ group/vantage/ linksYahoo! Groups Links


















[Non-text portions of this message have been removed]
10
> Also look at the Event Viewer to see if any errors pop up on your Exchange
> Server or the DB server. The way that Vantage interacts with Exchange is
> on alerts to Users and such. I would look to see how the communication
> between the DB server and the Exchange server are. Just rule out the easy
> stuff first. If Vantage is having a heart attack with Exchange in trying
> to commmunicate, I would look at Exchange first. Vantage's protocol is
> very simple and shouldn't interfere with Exchange in any way. it sounds to
> me like the PDC is having a security issue with the DB server. Look at the
> Events and see if you have an Enrollment issue or anything where the PDC
> is not able to communicate with a server.
>
> There are a few reasons why the issue you described is happening and none
> of them are uncomon. But they all start with Exchange, not Vantage.

Any BPMs sending email synchronously vs. asynchronously?

Mark W.