# Outlook hangs when opening attachment while Vantage is running **Category:** [Yahoo Archive](https://www.epiusers.help/c/yahoo-archive/9) **Created:** 2001-03-13 11:30 UTC **Views:** 353 **Replies:** 2 **URL:** https://www.epiusers.help/t/outlook-hangs-when-opening-attachment-while-vantage-is-running/2437 --- ## Post #1 by @system
>Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
> Saw some mention of this on the list already, so perhaps one of you already
> on Vantage 5.0 has found a way to deal with this:
>
> Ever since our upgrade to 5.0, we have noticed that our Windows 95/98 PCs
> hang and need to be rebooted if you try to open an email attachment in
> Outlook 98 (attachments open fine if Vantage was never started).
>
> Vantage Tech Support acknowledges this has something to do with their
> software and they have the issue under investigation, but I was wondering if
> anyone else was suffering from the same problem? We are on patch 306, but
> I'm told patch 312 doesn't remedy this problem, either. It would be
> interesting to know if this affected everyone who upgraded to 5.0 (strength
> in numbers and all that). Thanks!
>
> Karen Blaine
>
> _____________________________
> Karen Blaine
> Information Systems Administrator
> Three M Tool & Machine
> 248.363.1555 x220
>
>
>
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
> Saw some mention of this on the list already, so perhaps one of you already
> on Vantage 5.0 has found a way to deal with this:
>
> Ever since our upgrade to 5.0, we have noticed that our Windows 95/98 PCs
> hang and need to be rebooted if you try to open an email attachment in
> Outlook 98 (attachments open fine if Vantage was never started).
>
> Vantage Tech Support acknowledges this has something to do with their
> software and they have the issue under investigation, but I was wondering if
> anyone else was suffering from the same problem? We are on patch 306, but
> I'm told patch 312 doesn't remedy this problem, either. It would be
> interesting to know if this affected everyone who upgraded to 5.0 (strength
> in numbers and all that). Thanks!
>
> Karen Blaine
>
> _____________________________
> Karen Blaine
> Information Systems Administrator
> Three M Tool & Machine
> 248.363.1555 x220
>
>
>
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
----- Original Message -----
From: Joe Konecny <jkonecn@...>
To: <vantage@yahoogroups.com>
Sent: Tuesday, March 13, 2001 11:18 AM
Subject: Re: [Vantage] Outlook hangs when opening attachment while Vantage
is running
> Here is the likely problem...
>
> If you "end task" on vantage.exe in task manager after
> vantage is started it will probably work. Other than that
> you can start vantage with a command line shortcut like
> version 3 did to bypass the splash screen.
>
> ------------------------------------------
>
> 2-26-01 670350MPS - OPEN - SCR 1659
>
> Various computers cannot run various programs when Vantage is running.
> QC and the foreman's
> office cannot run excel. Dave Stultz cannot run Autocad. Jodi cannot
> run Winfax from
> report Builder. Shelly and I cannot email from excel. This is a bug in
> vantage. Users
> should end-task on vantage.exe after starting vantage (vantage will stay
> running).
> The splash screen is stuck on causing this problem.
> Running vantage from the command line (or a shortcut) can bypass this
> problem.
>
> Resolution:
>
> SCR 1659, planned for Vantage 5.00
>
> Tester's note: This problem occurs on some computers, such as Marcy's,
> but
> not others.
>
> Prior to Cairo, the Vantage executable (vantage.exe) would go away when
> Vantage took down the splash screen. As of Vantage 5.00.005 -- did not
> find
> an SCR for this change -- the vantage.exe program keeps running until
> the
> user exits Vantage. Per Development, the program should quit when the
> splash screen comes down.
> ------------------------------------------
>
> kblaine@... wrote:
> >
> > Saw some mention of this on the list already, so perhaps one of you
already
> > on Vantage 5.0 has found a way to deal with this:
> >
> > Ever since our upgrade to 5.0, we have noticed that our Windows 95/98
PCs
> > hang and need to be rebooted if you try to open an email attachment in
> > Outlook 98 (attachments open fine if Vantage was never started).
> >
> > Vantage Tech Support acknowledges this has something to do with their
> > software and they have the issue under investigation, but I was
wondering if
> > anyone else was suffering from the same problem? We are on patch 306,
but
> > I'm told patch 312 doesn't remedy this problem, either. It would be
> > interesting to know if this affected everyone who upgraded to 5.0
(strength
> > in numbers and all that). Thanks!
> >
> > Karen Blaine
> >
> > _____________________________
> > Karen Blaine
> > Information Systems Administrator
> > Three M Tool & Machine
> > 248.363.1555 x220
> >
> >
> >
> >
> > Your use of Yahoo! Groups is subject to
http://docs.yahoo.com/info/terms/
>
>
>
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>