Like most 'hold' processes in Vantage (whether is be customer credit, vendor approval, or part revision approval, etc.,) - the result isn't a total halt (sometimes even ANY halt) on being able to do 'normal' processing (where most reasonable people would expect the 'hold' to force a processing halt - or at least warning).
Welcome to Vantage - (Analogous to the continuity & completeness of its internal processes) - the product with lots of disconnected superhighways & no roadsigns to keep you from driving off a shear cliff when the highway just ends.
You definitely could write your own VB customization to pop up a warning window. I assume a BPM would also work. With a little more work you could also probably force a halt by trapping the appropriate BO method call (before execution) & killing it.
Rob
Welcome to Vantage - (Analogous to the continuity & completeness of its internal processes) - the product with lots of disconnected superhighways & no roadsigns to keep you from driving off a shear cliff when the highway just ends.
You definitely could write your own VB customization to pop up a warning window. I assume a BPM would also work. With a little more work you could also probably force a halt by trapping the appropriate BO method call (before execution) & killing it.
Rob
--- On Fri, 1/9/09, Jeff Stockard <jeff.stockard@...> wrote:
From: Jeff Stockard <jeff.stockard@...>
Subject: [Vantage] Parent Child relationship
To: vantage@yahoogroups.com
Date: Friday, January 9, 2009, 1:07 PM
I sent this post to the group on . Am I the only person on the list
who uses the Parent Child relationship and Alternate Bill to on my
Customers?
We have a Customer set up as a Child Customer. The Parent Customer is the
Default Alternate Bill To. The Parent Company called and they want the
Child Company to be on Credit Hold. When we put the Child Company on Credit
Hold, our order entry people do not get a warning message (we are set up in
Company Configuration to warn on Orders and Stop on Shipments). When the
Job is done, our Shipping people can Ship without a warning or a problem.
If I take the Alternate Bill To off, we get a Warning. If the order entry
person puts the Alternate Bill To back in, the Job Ships without a problem.
How do other users on this list handle problems with Alternate Bill To's?
Thank you
Jeff
I received this response from Epicor a few moments ago. They said that the
system is working as designed. It is my belief that the Parent company
should be able to put the Child Customer on Credit Hold. When I put the
Child on Credit Hold the system ignores the system settings that direct
Vantage to Warn on Order and Stop on Shipment, because the Parent Customer
is not on Credit Hold. Am I the only one who thinks this should not be
designed this way?
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