Part Tracker - part image

We’ve started taking part pictures to make it easier for employees to access. The picture was loaded through Image Maintenance and displays no problem through Part Maintenance, but for some reason the Part Tracker program will not load the associated image. I tried going into Customization Maintenance but everything seems to reference the same, but just shows up blank no matter what. I tried loading the base program but no go. I was wondering if anyone else had a similar problem as I couldn’t find any other post about it.

If not, I’ll be trying to contact support on Monday morning to see if they have any ideas.

I believe this was a known issue that was fixed with an update. It is working for us now on 10.1.400.32. What version are you on?

This is a known issue that was addressed in 10.1.400.23 and later updates.

That would explain it… we’re still on 400.22. Sounds like I’ll be scheduling an upgrade weekend with management soon. Thanks for the info @joemarasco and @lgraham