OK, so to that end, though, I have never understood what that GUID is “correlated” to. Where am I supposed to look for that? Event Viewer on app server?
Traces usually include a CorrelationID… but I don’t know if that would pinpoint anything or not.
From my understanding, this, I think, is supposed to be on the Server Logs, which Cloud customers don’t have access to. So, I’ve never been able to dig any deeper. I’m sure on-prem peeps should be able to answer that.
How more specific? Do you know what is server log for the App server?
For the event viewer you go to the server, open event viewer and in the Epicor App Server branch there will be the messages, one of them will contain the correlation id.
If it was a long past, then maybe something changed to the better. I cannot say more specific because it depends on many factors there in cloud. But you can try to ask if there is a way for you to know eror from correlation id now.
Then maybe in your version correlation id was only in the server log.
I think it was added later at some point.
Now it looks like this:
Do you know what server log is and how it is switched on in Admin Console? Then you can go to the file named usually ServerLog.txt and search for correlation id there.
You are a lucky user if you had not need to troubleshoot server with logs until now
Leave all values empth then. exception will be written anyway.
I am just not sure if defalt folder is okay, it will create file right in the server folder, maybe some other disk with a lot of space is more reasonable.