It seems PO suggestions is generating suggestions to purchase non-conformance parts that have been sent back to the supplier for repair. Is there a setting to “ignore” non-conformance parts? There is currently a lot of emails back and forth telling purchasing to ignore the suggestion.
Example:
5 widgets were purchased from supplier a to satisfy demand for a job
Upon receiving and inspecting, they fail inspection and we want the supplier to repair, not replace the widgets.
Upon processing through the quality process, PO suggestions then flags the job as needing more purchased.
Nope. That is the process. The “Epicor Way” is to return the parts and put in a debit memo for the currently received parts and then add a new line to the PO to receive the repaired parts.
Why?
The argument is:
The parts are not in the building, how does Kinetic know when will they be in? The only way to receive them is on a PO. For those using material constraints, that keeps that logic going for scheduling.
How does Kinetic know if you are returning them only or you want them back?
It keeps a better record of supplier quality when it comes to returns vs repairs.
If the supplier offers a lower price for the inconvenience (I know, ), the invoice will match the receipt.
I know. It seems like more work, but it does keep everything straight and you don’t have those emails going back and forth.
I wouldn’t think you need one. As long as you communicate with the supplier, I don’t see it as an issue. If they send the parts back ,they will get paid, but if they don’t, the CM is in place. I have seen plenty of customers who are quick with the Credit Memo!
), the invoice will match the receipt.
As long as you communicate with the supplier, I don’t see it as an issue. If they send the parts back ,they will get paid, but if they don’t, the CM is in place. I have seen plenty of customers who are quick with the Credit Memo!