Print button not functioning in Attachment page

Refer picture below, may I know is there any specific condition required for the print button to be worked at the attachment page?

The reported scenario has now been accepted by our Development team and will be addressed under ERPS-123044.

For the time being, we recommend you utilize the following work around which user has to click on “View” and this will open the document with their respective application (Word, Excel, Notepad, Adobe PDF, etc.) and then they can now print from inside the application until the ERPS is addressed in a future release.

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