Print Preview Error

Yahoo Archive
1
Thanks everyone for your info.

Actually we were able to finally figure this out.

It was an old video card driver. Updating the video driver completely
resolved the problem.



--- In vantage@yahoogroups.com, "jeremirowland" <jeremirowland@...>
wrote:
>
> Hello all,
>
> Has anyone else run into a problem where the print preview of
> standard reports seems incomplete, but when it is sent to the
printer
> it prints out fine.
>
> We did our 404A upgrade last weekend and have only a handful of
> machines that are having this problem.
>
> Screenshot of the wierdness contained in the Files directory.
> Print Error.doc
>
> This is happening with all reports we have tested (standard or
> customized) on the machines affected.
>
> Has anyone else ever seen anything like this?
>
> Epicor Technical Support is stating that it has never been
reported,
> so it must be something in our environmentÂ…
>
> Thanks in advance for anyone with suggestions.
>
>
>
> Jeremi Rowland
>
2
Hello all,

Has anyone else run into a problem where the print preview of
standard reports seems incomplete, but when it is sent to the printer
it prints out fine.

We did our 404A upgrade last weekend and have only a handful of
machines that are having this problem.

Screenshot of the wierdness contained in the Files directory.
Print Error.doc

This is happening with all reports we have tested (standard or
customized) on the machines affected.

Has anyone else ever seen anything like this?

Epicor Technical Support is stating that it has never been reported,
so it must be something in our environmentÂ…

Thanks in advance for anyone with suggestions.



Jeremi Rowland
3
We have experineced this already.

Are your running progress or SQL?

________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of jeremirowland
Sent: Monday, August 11, 2008 1:47 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Print Preview Error



Hello all,

Has anyone else run into a problem where the print preview of
standard reports seems incomplete, but when it is sent to the printer
it prints out fine.

We did our 404A upgrade last weekend and have only a handful of
machines that are having this problem.

Screenshot of the wierdness contained in the Files directory.
Print Error.doc

This is happening with all reports we have tested (standard or
customized) on the machines affected.

Has anyone else ever seen anything like this?

Epicor Technical Support is stating that it has never been reported,
so it must be something in our environment...

Thanks in advance for anyone with suggestions.

Jeremi Rowland






[Non-text portions of this message have been removed]
4
Jeremi,

"Epicor Technical Support is stating that it has never been reported,
so it must be something in our environment..."

Hmmm...heard that a few times myself on our issues, just to later find
out it gets "fixed" in a later release.

BTW, we see that in our 404B environment running Progress, so don't feel
like you're alone. Generally, sub-totals don't show in preview, then
are displayed fine on the printed output.

Bill

William Hannah
Director of Finance
William Frick & Company
Phone: 847-918-7338
William.Hannah@... <mailto:William.Hhannah@...>


________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of jeremirowland
Sent: Monday, August 11, 2008 12:47 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Print Preview Error



Hello all,

Has anyone else run into a problem where the print preview of
standard reports seems incomplete, but when it is sent to the printer
it prints out fine.

We did our 404A upgrade last weekend and have only a handful of
machines that are having this problem.

Screenshot of the wierdness contained in the Files directory.
Print Error.doc

This is happening with all reports we have tested (standard or
customized) on the machines affected.

Has anyone else ever seen anything like this?

Epicor Technical Support is stating that it has never been reported,
so it must be something in our environment...

Thanks in advance for anyone with suggestions.

Jeremi Rowland






[Non-text portions of this message have been removed]
5
Hello,
Â
I have been working with technical support for a while about this problem. I finally resolved the problem by getting more ram on the server and turning off the antivirus for all vantage files on the clients and server.Â
Â
I no longer have this problem.
Â
Charlene

--- On Mon, 8/11/08, William Hannah <william.hannah@...> wrote:

From: William Hannah <william.hannah@...>
Subject: RE: [Vantage] Print Preview Error
To: vantage@yahoogroups.com
Date: Monday, August 11, 2008, 9:18 PM






Jeremi,

"Epicor Technical Support is stating that it has never been reported,
so it must be something in our environment. .."

Hmmm...heard that a few times myself on our issues, just to later find
out it gets "fixed" in a later release.

BTW, we see that in our 404B environment running Progress, so don't feel
like you're alone. Generally, sub-totals don't show in preview, then
are displayed fine on the printed output.

Bill

William Hannah
Director of Finance
William Frick & Company
Phone: 847-918-7338
William.Hannah@ fricknet. com <mailto:William.Hhannah@ fricknet. com>


____________ _________ _________ __

From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf
Of jeremirowland
Sent: Monday, August 11, 2008 12:47 PM
To: vantage@yahoogroups .com
Subject: [Vantage] Print Preview Error

Hello all,

Has anyone else run into a problem where the print preview of
standard reports seems incomplete, but when it is sent to the printer
it prints out fine.

We did our 404A upgrade last weekend and have only a handful of
machines that are having this problem.

Screenshot of the wierdness contained in the Files directory.
Print Error.doc

This is happening with all reports we have tested (standard or
customized) on the machines affected.

Has anyone else ever seen anything like this?

Epicor Technical Support is stating that it has never been reported,
so it must be something in our environment. ..

Thanks in advance for anyone with suggestions.

Jeremi Rowland

[Non-text portions of this message have been removed]


















[Non-text portions of this message have been removed]
6
yep! Problem was with the cry report. Turns out we needed to "refresh" the data definitions to fix the problem!!

Thanks,
Kunal



----- Original Message ----
From: jeremirowland <jeremirowland@...>
To: vantage@yahoogroups.com
Sent: Monday, August 11, 2008 12:46:32 PM
Subject: [Vantage] Print Preview Error


Hello all,

Has anyone else run into a problem where the print preview of
standard reports seems incomplete, but when it is sent to the printer
it prints out fine.

We did our 404A upgrade last weekend and have only a handful of
machines that are having this problem.

Screenshot of the wierdness contained in the Files directory.
Print Error.doc

This is happening with all reports we have tested (standard or
customized) on the machines affected.

Has anyone else ever seen anything like this?

Epicor Technical Support is stating that it has never been reported,
so it must be something in our environment�

Thanks in advance for anyone with suggestions..

Jeremi Rowland






[Non-text portions of this message have been removed]