We are about half way through our migration to Epicor Kinetic. We are On Prem. We had a consultant point out that there is a “Printer Maintenance” page in kinetic. Is it possible to use the Printer Maintenance to set up network printers vs using the Edge agent? If not what is the use for the Printer Maintenance page? Thanks in advance.
Yes - we do it that way here. Printers must be installed on your app server, shared out…and the share name is what goes into Kinetic under Network Path.
1 Like
Thank you for your reply!
Yes, I have it all set up that way. However, when we go to print a report we still get the Edge Agent Not Detected error. Is there something else we have to change on the server to use the Printer Maintenance instead of edge agent?
Send your output to Network Print in the overflow menu. If you use Client Print it’s looking for Edge Agent.
4 Likes
Okay makes sense! Thank you so much for your help!
2 Likes