Printing from 8.03

Hi David,
We just switched to 8.03 and having a printing problem as described.
System Agent didn't seem to fix the problem. Unfortunately, we don't
have after hours support with Epicor. If you can send me a copy of
the document you were talking about, that would be great.

thanks a lot,

Amin M. Varghai
IT Manager
CO-AX Technology, Inc.
440-914-9200

--- In vantage@yahoogroups.com, "David Glazewski" <dave.glazewski@...>
wrote:
>
> I have a document that walks you through fixing this problem. It is
way too
> long to post in this forum so anyone that wants it please email me
and I'll
> pass it along.
>
>
>
> David Glazewski
>
> Network Admin
>
> Trace-A-Matic
>
> 262-641-1293
>
>
>
>
> --
> No virus found in this outgoing message.
> Checked by AVG Free Edition.
> Version: 7.5.446 / Virus Database: 268.18.20/737 - Release Date:
3/28/2007
> 4:23 PM
>
>
>
> [Non-text portions of this message have been removed]
>
Quick question (I hope). We are in the process of converting to 8.03 and
have upgraded a copy of our Vantage 6.1 data up to 8.03 on a test server.
It appears that our data made the conversion as we can pull up Sales
Orders. The thing is that when we try to print preview a sales order all we
get is "Report Submitted for Previewing" and then Nothing. Same thing
happens when trying to just print the order. Any clues, hints, tips?

Thanks,

Marc


[Non-text portions of this message have been removed]
Quick question (I hope). We are in the process of converting to 8.03 and
have upgraded a copy of our Vantage 6.1 data up to 8.03 on a test server.
It appears that our data made the conversion as we can pull up Sales
Orders. The thing is that when we try to print preview a sales order all we
get is "Report Submitted for Previewing" and then Nothing. Same thing
happens when trying to just print the order. Any clues, hints, tips?

Thanks,

Marc


[Non-text portions of this message have been removed]
You have to set up your task agent for printing. It can be a little
tricky, call support.



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Marc Honey
Sent: Wednesday, March 28, 2007 3:19 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Printing from 8.03



Quick question (I hope). We are in the process of converting to 8.03 and
have upgraded a copy of our Vantage 6.1 data up to 8.03 on a test
server.
It appears that our data made the conversion as we can pull up Sales
Orders. The thing is that when we try to print preview a sales order all
we
get is "Report Submitted for Previewing" and then Nothing. Same thing
happens when trying to just print the order. Any clues, hints, tips?

Thanks,

Marc

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
> Quick question (I hope). We are in the process of converting to 8.03 and
> have upgraded a copy of our Vantage 6.1 data up to 8.03 on a test server.
> It appears that our data made the conversion as we can pull up Sales
> Orders. The thing is that when we try to print preview a sales order all we
> get is "Report Submitted for Previewing" and then Nothing. Same thing
> happens when trying to just print the order. Any clues, hints, tips?

Almost all of these printing problems are due to the task agent not properly
set up.

First, if you check in the MfgSysData folder on your server, you'll see a
folder called reports that holds a folder with your username in it. If you see
an XML file named Sales Order Acknowlegment... then the data generation
worked.

If you open your System Monitor (the little globe in your task bar), check to
see if there are any error messages there.

Finally, make sure that your System Agent (System Management | Utilities) is
properly set up. Make sure the computer name is correct, the port numbers, and
the folders point to the right places. Also, if you changed the password of
the account that the task agent logs on as, make sure that you update that
here.

That should get you started...

Mark W.
Quick question (I hope). We are in the process of converting to 8.03 and
have upgraded a copy of our Vantage 6.1 data up to 8.03 on a test server.
It appears that our data made the conversion as we can pull up Sales
Orders. The thing is that when we try to print preview a sales order all we
get is "Report Submitted for Previewing" and then Nothing. Same thing
happens when trying to just print the order. Any clues, hints, tips?

Thanks,

Marc


[Non-text portions of this message have been removed]
Quick question (I hope). We are in the process of converting to 8.03 and
have upgraded a copy of our Vantage 6.1 data up to 8.03 on a test server.
It appears that our data made the conversion as we can pull up Sales
Orders. The thing is that when we try to print preview a sales order all we
get is "Report Submitted for Previewing" and then Nothing. Same thing
happens when trying to just print the order. Any clues, hints, tips?

Thanks,

Marc


[Non-text portions of this message have been removed]
Quick question (I hope). We are in the process of converting to 8.03 and
have upgraded a copy of our Vantage 6.1 data up to 8.03 on a test server.
It appears that our data made the conversion as we can pull up Sales
Orders. The thing is that when we try to print preview a sales order all we
get is "Report Submitted for Previewing" and then Nothing. Same thing
happens when trying to just print the order. Any clues, hints, tips?

Thanks,

Marc


[Non-text portions of this message have been removed]
I have a document that walks you through fixing this problem. It is way too
long to post in this forum so anyone that wants it please email me and I�ll
pass it along.



David Glazewski

Network Admin

Trace-A-Matic

262-641-1293




--
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.446 / Virus Database: 268.18.20/737 - Release Date: 3/28/2007
4:23 PM



[Non-text portions of this message have been removed]