# Printing over Citrix, certain fonts, colors, italics no t printing **Category:** [Yahoo Archive](https://www.epiusers.help/c/yahoo-archive/9) **Created:** 2001-04-18 11:36 UTC **Views:** 346 **Replies:** 0 **URL:** https://www.epiusers.help/t/printing-over-citrix-certain-fonts-colors-italics-no-t-printing/2721 --- ## Post #1 by @system
We have been running on Vantage over terminal server for a year and over
citrix for over 4 months, with no printing issue. All of a sudden, 2 weeks
ago, all of our crystal forms stopped printing correctly at the remote sites
over citrix. The forms would print out, but any text that was italicized or
in a color other than black would not print. I changed the italics text to
normal and it prints fine. However, the colored text if used for a reason,
the red shows there is a problem, etc., and i don't want to have to change
this, especially since it has worked fine up until now.

There are no problems at the main site and there are no problem when the
users print to their printers local (as opposed to through citrix). Nothing
changed or was installe don the citrix server in months so i have no idea
why this just started happening. Any ideas?

Thanks,

Sarah
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