# Progress Server Log (V8.03, OE 10.1B)

**Category:** [Vista/Vantage 8](https://www.epiusers.help/c/vantage-8/8)
**Created:** 2016-09-21 13:56 UTC
**Views:** 943
**Replies:** 1
**URL:** https://www.epiusers.help/t/progress-server-log-v8-03-oe-10-1b/35453

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## Post #1 by @ckrusen

We've been having some issues with users accessing V8 (they do it via a Published Web App on the LAN)

I jumped on the App Server and tried to run the Admin tools, but got the error:
    You have attempted to connect to a database with too many 
    users connected to it. Retry the connection later, 
    or increase -n on the server. (5291)

So I ask everyone to get out, and restart the AppServer and DB (just via the Progress Explorer Tool - not a server reset).  That fixed it.  

To see if I could determine a root cause, I went into the server logs and found the following error in 
MfgSys803.server.0000010.log 

`[16/09/20@17:08:08.488-0400] P-004312 T-005584 1 AS -- (Procedure: 'acquireLicenseUnlimited manager/Session.p' Line:2316) ** LicUser already exists with SessionType "PS" LicNum 47. (132)`

That error was repeated every 2-3 minutes (not an exact interval) - right up until the time the scheduled AppServer and DB restart batch file ran.

Any Ideas of what might have caused the "**acquireLicenseUnlimited**" errors?

Calvin

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## Post #2 by @aidacra

My guess is that "Can Suspend" is causing this issue.

On the user records (System Mgt > Security Maint > User Security) is "Can Suspend" checked for any/all of your users? If there is any disruption in connection between the client and the appserver, that will cause the 7224/7115 but when "Can Suspend" is enabled, the business logic assumes a perfect reestablishment of connectivity which doesn't happen when a 7224/7115 error occurs.  Honestly, unless your users have a device that they need to keep their client session open while "pausing" the session to move to another network connection, all users should have "Can Suspend" unchecked.

Hope that helps

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**Canonical:** https://www.epiusers.help/t/progress-server-log-v8-03-oe-10-1b/35453
**Original content:** https://www.epiusers.help/t/progress-server-log-v8-03-oe-10-1b/35453