# Public Cloud - Scheduled Maintenance Notification

**URL:** <https://www.epiusers.help/t/public-cloud-scheduled-maintenance-notification/133612>\
**Category:** Kinetic ERP\
**Created:** [March 24, 2026, 6:43pm UTC](https://www.epiusers.help/t/public-cloud-scheduled-maintenance-notification/133612 "2026-03-24T18:43:52Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![bparsons](https://www.epiusers.help/user_avatar/www.epiusers.help/bparsons/32/83668_2.png) [@bparsons](https://www.epiusers.help/u/bparsons)\
**Post date:** [March 24, 2026, 6:43pm UTC](https://www.epiusers.help/t/public-cloud-scheduled-maintenance-notification/133612/1 "2026-03-24T18:43:52Z")

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Did anyone just receive this notification? Does anyone know what this is about?

 ![image](https://www.epiusers.help/uploads/default/original/3X/0/0/008410b165bf67162266b01c316911daa16fc77f.png)

[epicor status page](https://status.epicor.com/incident/665269)

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**Author:** ![Randy](https://www.epiusers.help/user_avatar/www.epiusers.help/randy/32/51539_2.png) [@Randy](https://www.epiusers.help/u/Randy)\
**Post date:** [March 24, 2026, 6:45pm UTC](https://www.epiusers.help/t/public-cloud-scheduled-maintenance-notification/133612/2 "2026-03-24T18:45:23Z")

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Yes we got it via email as well.

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**Author:** ![hkeric.wci](https://www.epiusers.help/user_avatar/www.epiusers.help/hkeric.wci/32/52019_2.png) [@hkeric.wci](https://www.epiusers.help/u/hkeric.wci)\
**Post date:** [March 24, 2026, 6:45pm UTC](https://www.epiusers.help/t/public-cloud-scheduled-maintenance-notification/133612/3 "2026-03-24T18:45:36Z")

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Who wrote those sentences? _If you haven’t been reached out through…_ who writes like that?

_It has_ been detected a failure…

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**Author:** ![JMPCONJ](https://www.epiusers.help/user_avatar/www.epiusers.help/jmpconj/32/76359_2.png) [@JMPCONJ](https://www.epiusers.help/u/JMPCONJ)\
**Post date:** [March 24, 2026, 6:45pm UTC](https://www.epiusers.help/t/public-cloud-scheduled-maintenance-notification/133612/4 "2026-03-24T18:45:59Z")

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Back to the topic of clear communication. ☹

I got the same email. We’re in the public cloud.

If you click on the “view maintenance” button it says Kinetic PRIVATE Cloud.

So we (Public) shouldn’t have gotten the email in the first place.

 ![image](https://www.epiusers.help/uploads/default/original/3X/5/e/5e39e30ed6ec38b7b36dda4b8fec236d604e3c90.png)

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<div class="post-metadata">

**Author:** ![bparsons](https://www.epiusers.help/user_avatar/www.epiusers.help/bparsons/32/83668_2.png) [@bparsons](https://www.epiusers.help/u/bparsons)\
**Post date:** [March 24, 2026, 6:46pm UTC](https://www.epiusers.help/t/public-cloud-scheduled-maintenance-notification/133612/5 "2026-03-24T18:46:16Z")

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Just noticed the link is tied to Private Cloud.

 ![image](https://www.epiusers.help/uploads/default/original/3X/8/8/88b0b12c4e6604f0f14a4513d6af4bb9c7e93a4e.png)

Wonder if we are affected.

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**Author:** ![Randy](https://www.epiusers.help/user_avatar/www.epiusers.help/randy/32/51539_2.png) [@Randy](https://www.epiusers.help/u/Randy)\
**Post date:** [March 24, 2026, 6:46pm UTC](https://www.epiusers.help/t/public-cloud-scheduled-maintenance-notification/133612/6 "2026-03-24T18:46:49Z")

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> [@JMPCONJ](#):
>
> click on the “view maintenance” button it says Kinetic PRIVATE Clou

I get

 ![image](https://www.epiusers.help/uploads/default/original/3X/6/3/63cc8314f6debf70269e300b75d14bff38c83dcd.png)

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<div class="post-metadata">

**Author:** ![JMPCONJ](https://www.epiusers.help/user_avatar/www.epiusers.help/jmpconj/32/76359_2.png) [@JMPCONJ](https://www.epiusers.help/u/JMPCONJ)\
**Post date:** [March 24, 2026, 6:48pm UTC](https://www.epiusers.help/t/public-cloud-scheduled-maintenance-notification/133612/7 "2026-03-24T18:48:25Z")

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Now I got the 404 too…just went back and clicked the link again. Wutdaheck???

And…

> [@hkeric.wci](#):
>
> _If you haven’t been reached out through…_ who writes like that?  
> _It has_ been detected a failure

 ![image](https://www.epiusers.help/uploads/default/original/3X/2/4/24bc1b09613fce267b28c8e41a568905d3fcee5b.png)

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<div class="post-metadata">

**Author:** ![Randy](https://www.epiusers.help/user_avatar/www.epiusers.help/randy/32/51539_2.png) [@Randy](https://www.epiusers.help/u/Randy)\
**Post date:** [March 24, 2026, 6:52pm UTC](https://www.epiusers.help/t/public-cloud-scheduled-maintenance-notification/133612/8 "2026-03-24T18:52:41Z")

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Great minds sir!

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<div class="post-metadata">

**Author:** ![hkeric.wci](https://www.epiusers.help/user_avatar/www.epiusers.help/hkeric.wci/32/52019_2.png) [@hkeric.wci](https://www.epiusers.help/u/hkeric.wci)\
**Post date:** [March 24, 2026, 6:52pm UTC](https://www.epiusers.help/t/public-cloud-scheduled-maintenance-notification/133612/9 "2026-03-24T18:52:52Z")

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@discobot fix it!

> Here’s a clear breakdown of the **grammar, phrasing, and style issues** in the text:
> 
> ### Major Issues (should be fixed):
> 
> 1. **First sentence – awkward and grammatically off:**
> 
> - Original: “It has been detected a failure during the latest OS patching round.”
> - **Better:** “A failure has been detected during the latest OS patching round.” (or “We have detected a failure…”)
> 
> 1. **Second paragraph – missing article and awkward phrasing:**
> 
> - Original: “The failure happened on several machines, different in scope.”
> - **Better:** “The failure occurred on several machines with varying scope.” or “The failure affected several machines and varied in scope.”
> 
> 1. **Tense inconsistency & clarity:**
> 
> - Original: “The failure has been corrected, but it would be necessary to push…”
> - **Better:** “The failure has been corrected; however, it is still necessary to push the latest security package to the machines that were skipped during the latest OS patching round.”
> 
> 1. **Awkward conditional sentence:**
> 
> - Original: “If you haven’t been reached out through a different channel…”
> - **Better:** “If you have not been contacted through another channel…”
> 
> 1. **Redundant / unclear phrasing:**
> 
> - “this maintenance window would be applicable to you” → sounds very stiff.
> - **Better:** “this maintenance window applies to you.”
> 
> 1. **Minor flow / professionalism issues:**
> 
> - “but downtime would be noticed during the reboot of machines.” → “but you may experience brief downtime during the machine reboot.”

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<div class="post-metadata">

**Author:** ![discobot](https://www.epiusers.help/user_avatar/www.epiusers.help/discobot/32/2645_2.png) [@discobot](https://www.epiusers.help/u/discobot)\
**Post date:** [March 24, 2026, 6:52pm UTC](https://www.epiusers.help/t/public-cloud-scheduled-maintenance-notification/133612/10 "2026-03-24T18:52:55Z")

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Hi! To find out what I can do, say `@discobot display help`.

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<div class="post-metadata">

**Author:** ![Randy](https://www.epiusers.help/user_avatar/www.epiusers.help/randy/32/51539_2.png) [@Randy](https://www.epiusers.help/u/Randy)\
**Post date:** [March 24, 2026, 7:02pm UTC](https://www.epiusers.help/t/public-cloud-scheduled-maintenance-notification/133612/11 "2026-03-24T19:02:38Z")

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If only it was within Discobot’s power…

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<div class="post-metadata">

**Author:** ![JMPCONJ](https://www.epiusers.help/user_avatar/www.epiusers.help/jmpconj/32/76359_2.png) [@JMPCONJ](https://www.epiusers.help/u/JMPCONJ)\
**Post date:** [March 24, 2026, 7:08pm UTC](https://www.epiusers.help/t/public-cloud-scheduled-maintenance-notification/133612/12 "2026-03-24T19:08:45Z")

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![image](https://www.epiusers.help/uploads/default/original/3X/d/b/db253f09e47049362ce89959d858e16cb94b66ff.png)

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<div class="post-metadata">

**Author:** ![klincecum](https://www.epiusers.help/user_avatar/www.epiusers.help/klincecum/32/100137_2.png) [@klincecum](https://www.epiusers.help/u/klincecum)\
**Post date:** [March 24, 2026, 7:57pm UTC](https://www.epiusers.help/t/public-cloud-scheduled-maintenance-notification/133612/13 "2026-03-24T19:57:57Z")

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As for Epicor communications…

![Fail Blue Screen GIF](https://media3.giphy.com/media/v1.Y2lkPWU5MGVkYmEzdmphdGp6djZqNndnZDBmbHoxb2ZpNDlyMTF0cGQ0eTl5Y3g4ejJwaSZlcD12MV9naWZzX3NlYXJjaCZjdD1n/KlrMS4vyq5KSY/giphy.webp)

**BECOMES THE**

![Norm GIF](https://media3.giphy.com/media/v1.Y2lkPWU5MGVkYmEzbzBkMW9jZWMxMzkzNGxlZDBoeHJ3bm5wMzh4OWQ1NWN0emhyN3N0dSZlcD12MV9naWZzX3NlYXJjaCZjdD1n/hKkq55rFNjODK/giphy.webp)

:dumpster_fire: 🤣

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<div class="post-metadata">

**Author:** ![Doug.C](https://www.epiusers.help/user_avatar/www.epiusers.help/doug.c/32/26714_2.png) [@Doug.C](https://www.epiusers.help/u/Doug.C)\
**Post date:** [March 25, 2026, 1:29am UTC](https://www.epiusers.help/t/public-cloud-scheduled-maintenance-notification/133612/14 "2026-03-25T01:29:40Z")

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![](https://media0.giphy.com/media/v1.Y2lkPWU5MGVkYmEzdGtlMWg0N3R6ZGZ4bjF2M3Rwc3k1cGNmZzUza3FubHY5OGpjdTRhYyZlcD12MV9naWZzX3NlYXJjaCZjdD1n/hQdYCdA9YrhnoJKz1B/giphy.webp)
