Purchase Order File Blank for EDI

Hey folks,

I called Epicor support and they don’t know what is wrong.

I have a BAM linked to a Checkbox on the Purchase Order Entry screen that triggers a BAM to create an xml file to be sent to my EDI server to process. The usual girl is off today and another person in that department is trying to submit the POs for her, but when she checks off the box to trigger the creation of the xml it is blank. When I do the same step, it is not blank and looks good. She is an authorized user for that Buyer. Any ideas of why the files are blank each time under her user?

thanks,
Andrew

Have you checked file system permissions?

I looked at the folder’s security and it is fine. I don’t think it is Epicor. I agree with you that it has to be some type of permission, but can’t find where.