Question mark in a/r transaction

Yahoo Archive
1
We had the same problem. Vantage wrote a program to clear it out for us. It
took about a week. I'll check to see if I still have the program. If you
need e-mail me offline.

L. D. Eates


-----Original Message-----
From: jessi476 [mailto:consult@...]
Sent: Friday, May 10, 2002 11:11 AM
To: vantage@yahoogroups.com
Subject: [Vantage] question mark in a/r transaction


vantage ver 3.00.632

used open invoice load in a/r to set up a credit memo for a
customer. tried to then use that cm to clear out matched up invoices
for customer account setup. resulting transactions has:

1. left the item open in detailed a/r aging report.

2. has produced question marks in my sales journal distribution
report.


the result is that no calculations can be performed in distribution
report and balance sheet report.

how do we clear the question mark flag in these records?



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
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(3) To view links to Vendors that provide Vantage services goto:
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2
vantage ver 3.00.632

used open invoice load in a/r to set up a credit memo for a
customer. tried to then use that cm to clear out matched up invoices
for customer account setup. resulting transactions has:

1. left the item open in detailed a/r aging report.

2. has produced question marks in my sales journal distribution
report.


the result is that no calculations can be performed in distribution
report and balance sheet report.

how do we clear the question mark flag in these records?
3
At 03:10 PM 5/10/2002 +0000, you wrote:
>used open invoice load in a/r to set up a credit memo for a
>1. left the item open in detailed a/r aging report.
>2. has produced question marks in my sales journal distribution

The question marks indicate that a number can not be displayed using the
format mask specified (eg: ->>,>>9 type things you may have used in report
builder.) Usually, it's because you have a negative number, and the format
will only handle positives.

The open invoice load utilities (AP & AR) in 3.0 have a bunch of bugs that
let you enter things that you can't enter via the regular screens. If you
can't back it out via the normal methods, you'll have to get a clean-up
utility from Epicor or another programming source to remove the bad invoice.

-Wayne Cox
Twenty Three -- Information Technology Consulting
828-685-2338



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