Quote salesperson isn't copied over when converting to an order

I’m kinda stumped on this one. Hopefully I’m overlooking something obvious?

Like the title says, if there’s a salesperson applied to a quote, that isn’t copied over when the quote is converted to an order. I could maybe see that for manually applied salespersons, not expected but justifiable from some misguided perspectives to a developer.

What’s unexpected is when there’s a default salesperson. They’re automatically applied when a quote is created. They’re automatically applied when an order is created. They’re kicked off of an order when it’s a converted quote. That seems weird. What am I missing?

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I thought the primary salesrep was carried over when you created an order from a Quote. Which method are you using:

  • Creating the Order from inside Quote Entry?
  • Pulling a quote in from inside Order Entry?

Both ‘Create sales order’ from quote entry, and ‘Get opportunity/quote’ from order entry. Same outcome either way, the salesperson is left off the order whether they’re the default or not.

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Ah. It’s a six year old WONTFIX bug. The quote–>order code fails to correctly handle values that are valid on both ends of the function, as intended.
I’ll put $5 on an unexpected div/0 getting disposed.

Kinetic 2025.2.4 seems to be working, however not working on another site. That has previously been upgraded. The field help says defaults to 100% split which is kind of making me think that there is a default value missing.

Does not appear to be any related company or site config setting for this.

The answer to this problem is that the role code of the salesrep needs to be made commissionable.

Ref KB0123031

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