I’m kinda stumped on this one. Hopefully I’m overlooking something obvious?
Like the title says, if there’s a salesperson applied to a quote, that isn’t copied over when the quote is converted to an order. I could maybe see that for manually applied salespersons, not expected but justifiable from some misguided perspectives to a developer.
What’s unexpected is when there’s a default salesperson. They’re automatically applied when a quote is created. They’re automatically applied when an order is created. They’re kicked off of an order when it’s a converted quote. That seems weird. What am I missing?
Both ‘Create sales order’ from quote entry, and ‘Get opportunity/quote’ from order entry. Same outcome either way, the salesperson is left off the order whether they’re the default or not.
Ah. It’s a six year old WONTFIX bug. The quote–>order code fails to correctly handle values that are valid on both ends of the function, as intended.
I’ll put $5 on an unexpected div/0 getting disposed.
Kinetic 2025.2.4 seems to be working, however not working on another site. That has previously been upgraded. The field help says defaults to 100% split which is kind of making me think that there is a default value missing.
Does not appear to be any related company or site config setting for this.