Quoting Service Calls

We use service calls extensively. In our opinion, the Service Call
Centre works, but it may as well be a separate program. It is well and
truly a tacked on feature, and there are severe deficiencies in the
links between other Vantage modules.

We are unable to convert a quote to a service call. It is not possible.



Stuart Noble
Thompson Meat Machinery


-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Waffqle Driggers
Sent: Thursday, 25 January 2007 6:27 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Quoting Service Calls



Does anyone else quote service calls? If so how are you currently
accomplishing this? We are having trouble finding a suitable way to
create a
quote and convert it to a service call/job.

Thank you,
John Driggers





[Non-text portions of this message have been removed]
Does anyone else quote service calls? If so how are you currently
accomplishing this? We are having trouble finding a suitable way to create a
quote and convert it to a service call/job.

Thank you,
John Driggers


[Non-text portions of this message have been removed]
We do quote service calls and it is a real nuisance for us as there is no
way to convert the quotes to a service call. This means we must manually
close the quotes and redo all the work already done in the quote in the new
service call.

John Walter | National IS Manager | Hufcor Pty Ltd
7 Trade Park Drive, Tullamarine Vic 3043
Phone +61 3 9330 3733 | Fax +61 3 9338 9015
Email john.w@...
www.hufcor.com.au

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Waffqle Driggers
Sent: Thursday, 25 January 2007 7:27 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Quoting Service Calls

Does anyone else quote service calls? If so how are you currently
accomplishing this? We are having trouble finding a suitable way to create a
quote and convert it to a service call/job.

Thank you,
John Driggers


[Non-text portions of this message have been removed]



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