Thanks for that folks. I'll let you know how I get
on.
Mike Kerwin
--- "Podlin, Michael" <michael.podlin@...> wrote:
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on.
Mike Kerwin
--- "Podlin, Michael" <michael.podlin@...> wrote:
> I don not know if this is the same on Terminal____________________________________________________________
> Server, but with Citrix
> Metaframe, we were running into a similar problem.
> What I found as a
> solution is to make sure that there are no spaces in
> the printer names.
> (example: "HP Laserjet 4" would error but
> "HP_Laserjet_4" would not.)
>
> Michael Podlin
>
> -----Original Message-----
> From: kerwin mike [mailto:sh05832@...]
> Sent: Wednesday, April 18, 2001 10:27 AM
> To: Vantage Group
> Subject: [Vantage] RB printer port error
>
>
>
>
> We are running V4 on Terminal Server and users will
> sometimes get the following message when printing an
> RB report....
>
> "Specified printer is not installed or specified
> port
> is not available"
>
> You can call for a canned Vantage report or
> Word/Excel
> and print to the specified printer no problem, but
> an
> RB report returns the above message. If, however
> you
> call for a print preview first and print off each
> page, it will happily print. It seems you get this
> grief for a day or so and then it wanders off to
> annoy
> someone else for a while (usually picking on the
> boss).
> Our outsourced IT say it's Report Builder, and
> Epicor
> say it's a network issue.
>
> I'm fed up with playing "piggie in the middle".
>
> Has anyone got any ideas before hair turns seriously
> grey!!!!
>
>
>
> Regards
> Mike Kerwin
> Cooper Crouse-Hinds(UK)Ltd
>
>
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