Thanks for that folks. I'll let you know how I get
on.

Mike Kerwin
--- "Podlin, Michael" <michael.podlin@...> wrote:

> I don not know if this is the same on Terminal
> Server, but with Citrix
> Metaframe, we were running into a similar problem.
> What I found as a
> solution is to make sure that there are no spaces in
> the printer names.
> (example: "HP Laserjet 4" would error but
> "HP_Laserjet_4" would not.)
>
> Michael Podlin
>
> -----Original Message-----
> From: kerwin mike [mailto:sh05832@...]
> Sent: Wednesday, April 18, 2001 10:27 AM
> To: Vantage Group
> Subject: [Vantage] RB printer port error
>
>
>
>
> We are running V4 on Terminal Server and users will
> sometimes get the following message when printing an
> RB report....
>
> "Specified printer is not installed or specified
> port
> is not available"
>
> You can call for a canned Vantage report or
> Word/Excel
> and print to the specified printer no problem, but
> an
> RB report returns the above message. If, however
> you
> call for a print preview first and print off each
> page, it will happily print. It seems you get this
> grief for a day or so and then it wanders off to
> annoy
> someone else for a while (usually picking on the
> boss).
> Our outsourced IT say it's Report Builder, and
> Epicor
> say it's a network issue.
>
> I'm fed up with playing "piggie in the middle".
>
> Has anyone got any ideas before hair turns seriously
> grey!!!!
>
>
>
> Regards
> Mike Kerwin
> Cooper Crouse-Hinds(UK)Ltd
>
>
> ------------------------ Yahoo! Groups Sponsor
>
> To access the Files Section of our Yahoo!Group for
> Report Builder and Crystal Reports and other
> 'goodies', please go to:
> http://groups.yahoo.com/group/vantage/files/. Note:
> You must have already linked your email address to
> a yahoo id to enable access.
>
> Your use of Yahoo! Groups is subject to
> http://docs.yahoo.com/info/terms/
>
>

____________________________________________________________
Do You Yahoo!?
Get your free @... address at http://mail.yahoo.co.uk
or your free @... address at http://mail.yahoo.ie

We are running V4 on Terminal Server and users will
sometimes get the following message when printing an
RB report....

"Specified printer is not installed or specified port
is not available"

You can call for a canned Vantage report or Word/Excel
and print to the specified printer no problem, but an
RB report returns the above message. If, however you
call for a print preview first and print off each
page, it will happily print. It seems you get this
grief for a day or so and then it wanders off to annoy
someone else for a while (usually picking on the
boss).
Our outsourced IT say it's Report Builder, and Epicor
say it's a network issue.

I'm fed up with playing "piggie in the middle".

Has anyone got any ideas before hair turns seriously
grey!!!!

Regards
Mike Kerwin
Cooper Crouse-Hinds(UK)Ltd

____________________________________________________________
Do You Yahoo!?
Get your free @... address at http://mail.yahoo.co.uk
or your free @... address at http://mail.yahoo.ie

It's a Terminal Server/Client Issue - Check the name of
the printer on the client. If there are any spaces in the name
of the printer, remove them, and then try printing. That
is what solved it for us on most computers. On 2 others,
the problem is the print driver (HP 5l Printer), and those
2 pcs always need to print preview. Good luck and let
me know if you have any questions.

Tim Care
Electro Chemical Finishing

----- Original Message -----
From: "kerwin mike" <sh05832@...>
To: "Vantage Group" <vantage@yahoogroups.com>
Sent: Wednesday, April 18, 2001 11:26 AM
Subject: [Vantage] RB printer port error

>
>
> We are running V4 on Terminal Server and users will
> sometimes get the following message when printing an
> RB report....
>
> "Specified printer is not installed or specified port
> is not available"
>
> You can call for a canned Vantage report or Word/Excel
> and print to the specified printer no problem, but an
> RB report returns the above message. If, however you
> call for a print preview first and print off each
> page, it will happily print. It seems you get this
> grief for a day or so and then it wanders off to annoy
> someone else for a while (usually picking on the
> boss).
> Our outsourced IT say it's Report Builder, and Epicor
> say it's a network issue.
>
> I'm fed up with playing "piggie in the middle".
>
> Has anyone got any ideas before hair turns seriously
> grey!!!!
>
>
>
> Regards
> Mike Kerwin
> Cooper Crouse-Hinds(UK)Ltd
>
> ____________________________________________________________
> Do You Yahoo!?
> Get your free @... address at http://mail.yahoo.co.uk
> or your free @... address at http://mail.yahoo.ie
>
>
> To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please go to:
http://groups.yahoo.com/group/vantage/files/. Note: You must have already
linked your email address to a yahoo id to enable access.
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
>

I don not know if this is the same on Terminal Server, but with Citrix
Metaframe, we were running into a similar problem. What I found as a
solution is to make sure that there are no spaces in the printer names.
(example: "HP Laserjet 4" would error but "HP_Laserjet_4" would not.)

Michael Podlin

-----Original Message-----
From: kerwin mike [mailto:sh05832@...]
Sent: Wednesday, April 18, 2001 10:27 AM
To: Vantage Group
Subject: [Vantage] RB printer port error

We are running V4 on Terminal Server and users will
sometimes get the following message when printing an
RB report....

"Specified printer is not installed or specified port
is not available"

You can call for a canned Vantage report or Word/Excel
and print to the specified printer no problem, but an
RB report returns the above message. If, however you
call for a print preview first and print off each
page, it will happily print. It seems you get this
grief for a day or so and then it wanders off to annoy
someone else for a while (usually picking on the
boss).
Our outsourced IT say it's Report Builder, and Epicor
say it's a network issue.

I'm fed up with playing "piggie in the middle".

Has anyone got any ideas before hair turns seriously
grey!!!!

Regards
Mike Kerwin
Cooper Crouse-Hinds(UK)Ltd