RDL landscape setting does not flow through to Printer for Server printing

I have seen several posts on this issue, but no resolution and it appears to be an problem

It appears that the landscape checkbox in printer maintenance overrides the Portrait/Landscape setting in the RDL

This only appears to be an issue if you are using server printing/auto print. The only way I have managed to work around this is have an alternative printer setup in Printer maintenance with the same network path and have the landscape checkbox checked. We then print using that printer.

Of course if you have multi-site and you want to achieve auto print, the data directives start getting rather messy really fast instead of using the workstation printer assigned to the user.

I have to say it over complicates something, that to be honest should be rather simple. At the end of the day not all users want or need to do a print preview.

The other solution is don’t create any reports that you want to auto print in landscape!

I believe I submitted a ticket to Epicor for a similar issue.

Case Number: CS0000628694
Most standard reports are printed in Portrait. We want to use the Workstation printer (Default Printer in the auto print setup) that usually prints portrait reports but the standard Job Pick List is not a portrait report. There is no option to specify that the auto print should be landscape.

Development Task TASK6668574 had notes added:
Problem PRB0188956 have been updated:
PD State have been updated to: Submitted to Development

I haven’t seen an update come through yet though. Feel free to have Epicor add you as a customer to the Problem Ticket. The more customers the better.

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