Is there any way we can re-use a deleted order number? One of our folks deleted an order by mistake, and we’d like to keep the same SO# for the customer documents (SO Ack, Invoice). This order didn’t have any jobs, shipments, invoices, or deposits yet.
I tested in PILOT, and Epicor barks about the SO# being below the Company Config starting number. I tried increasing the starting number above the deleted SO#, but Epicor is using an old number in the error message.
I’m not aware of a way. At least not a way that’s not against the rules.
Can you enter the order header using DMT instead of manual entry?
If no other orders are going into the system in theory you could change the minimum order number to be higher than your current max THEN make the SO# manually you want by DMT or manual entry.
Randy, I tried that in our PILOT environment, and Epicor still prevented it. The error message showed the old max SO# 7000000 from company config, not the new 7904810 I changed it to.
I also tested DMT - It doesn’t get around that restriction even though the source code says it should if AllowDMTOrder is true.
Interesting. I never tried changing that back. I’d be scared to here. We have several automated order creation services. I’d worry one of those would run when I changed that and we’d have a mess.
Lock out all users except you. Problem solved 
my life would be easier.
Us too, that’s why I said it was a possibility “in theory”. It’s a PITA and probably not worth it unless they MUST use that SO#
Well, I’m an idiot! I changed the starting number for quotes, not orders. Changing the starting number actually works. Doh!
I made the same mistake at first, which is why I asked!
You shouldn’t need to change company configuration at all.
I have done this with sales orders and quotes when setting up templates.
Click new order or quote
Click the field with the order number and enter the number you want
Typically I put in 100 or some other specific number
Add the customer and click save
Agree. This should work
