Rebuild Display GL Account ERROR

I have an error when I launch Rebuild Rebuild GL Account.

In more detail, the following error appears:
Program Ice.Services.Lib.RunTask raised an unexpected exception with the following message: RunTask: The Chart of Accounts ‘CHARTE PRINCIPALE’ requires rebuilding balances. Please run the Verify Balances program for next GL Books: ‘PRIN’

Do you have any idea how to fix this error?

Any help would be greatly appreciated

Epicor version: 10.1.400.15

You may want to check your Balance records to see if an update is required. Navigate to “Verify Balance” and see what the message says

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Actually, Update is Required on Verify Balance Records module.

Is it possible that this error comes from the fact that Transfer Opening Balances to Next Year (2021 to 2022) has not been done yet?

Close Fiscal Period/Year has been completed successfully but the Transfer Opening Balances to Next Year has not been completed yet.

Hi Pepe, We use the auto update balances, so not familiar with the transfer process. You may want to check out the Epicor documentation but sounds like you are on the right track

@Pman
Run both the process in the following order

  1. “Transfer Opening Balance to next year”
  2. “Verify Balances”

Shouldn’t I do the Close Fiscal Period/Year first?

Thanks for your help!

No, you can do it post running 1 & 2, as suggested

I rectify what I said previously: the year 2021 has not yet been closed.

Our finance department has closed the Fiscal Year 2021 and now, when trying to Transfer Balances it gets the error:
Verify Balances must be run before transferring opening balances.

Any help from you would be greatly appreciated.

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We were able to fix all errors eventually.

Here’s what we did:

  1. Verify Balances (no errors)
  2. Transfer Opening Balances to Next Year (no errors)

We were then able to run Rebuild Display GL Account without errors.

Thanks to all for your help!

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