Receiving Drop Ship Error - "Ship To references invalid value"

Since upgrading to 2024.1.10, we occasionally see this error when receiving Drop Ship items.

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It’s not a data or method directive. No mention of this error on EpicCare (or even here). Has anyone else bumped into this one?

The sales order was on credit hold, but releasing it didn’t eliminate the message. I’m not sure if the Ship To in question belongs to the Purchase Order or the Sales Order. :thinking:

Is the SO a One Time Ship To? We’ve seen similar bugs with RMAs and OTS.

Good question. It is not.

BUT, I see the Customer does not match the customer on the header. They created a customer for our company since the material is being drop shipped here.

When referencing the drop ship customer, when we take off the Ship To on the Order Release tab, it works. :person_shrugging:

This is different functionality from 2021.2 and is either a bug fix or a new bug. Maybe WAD. :person_shrugging:

It is a bug. We had a ticket in for it and support said we needed to update to 2024.1.20 We did update our dev to 2024.1.20 and it works as it should.

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Thanks George!