Receiving in Epicor 9

We are upgrading from Vantage 8.03 to Epicor 9.05. One difference between the systems is how receipt entry functions. In 8.03 the receiver entered the PO number and packing slip, then all of the PO line/releases were automatically populated under the "Pending PO Lines" tab from which the user could select which lines to receive. In 9.05 the "Pending PO lines" tab no longer exists, but in its place there is an "arrived Lines" tab. The "Arrived lines tab does not populated when a PO and pacing slip are entered. To receive a line, the receiving person needs to know the line and release number and the line type (Stock, Subcontract, etc). If we have to receive this way it will place a significant burden on our receiving department and is unacceptable to our users and management.

Has anyone experienced this and found a way to make receiving function similar to 8.03?

In the 9.05 Application Help it is indicated there is a "Get All PO Lines" functions under the actions menu that will populate the Arrived Lines tab. Also, I found an answer book that indicates the is a "Get All PO Lines" option. This option does not exist on my Actions drop down menu. In the 9.05 printed user guide, it explains the Arrived Lines tab will be populated automatically just as the Pending tab did in 8.03. Help and the user guide are in conflict as to how it is supposed to work. There is a mass receive function where lines can be selected, but mass receipt does not work for us because of the nature of what we are receiving. We didn't use mass receipt in 8.03 and will not be using it in 9.05 unless it behave differently which it does not appear to.

In three discussions with Epicor support, no one has given me an clear answer as to how this function is supposed to work and why the application help and the printed user guide conflict with how the function behaves.