We hired a new shipping person, and we’re getting a lot of cryptic errors messages they don’t understand that end up meaning you chose an invalid shipment method for the given destination address… I realize this is a bit off topic, but is there a reference we can give our shipping person to tell them what shipping methods are compatible with what destination address? How do others handle this situation?
Not that I know, It was indeed cryptic even in Insite Manifest sometimes.
One option could be to maintain valid shipping methods in UD table attached to Customer Ship To and populate in Sales Order and Customer Shipment. I use that approach for populating customer owned accounts with the carrier.