Close a whole order:
Open a whole order
Can I get an option to just reopen everything?
Maybe one prompt, to ask if you want to open ALL, or just just lines & release that were never completely fulfilled.
And you kindly omitted the fact that you get a modal pop-up message confirming the Order, Line, or Release has been opened. Which you have to clear each time. So it’s really:
Yeah that’s a very good point.
And I didn’t even add that you have to manually select the next line or release between each step.
Yep. You’re making the case better than I am. It is agony. And explaining to someone, “Now reopen the line. Now reopen the release.” Some people (users) already don’t love Epicor. This really gets on their nerves.
The DMT template has a field that allows bypassing that confirmation window. I wonder if a BPM could somehow do that.
Or how about if you want to open just one release, You’re prompted with “This requires Re-Opening the Order and the Line too. Continue?” (only when those need re-opening.)
Right I thought about making a BPM for this.
But time spent vs. payoff = not worth it, to me, with the workload I have. Like you say, if it’s ever bad enough, fire up the DMT.
I guess it’s just the annoyance of having to explain to people how tedious it is to reopen everything. It takes my time, plus theirs.
I find it really annoying. But it turns out that I’m the one mostly affected by it. Most Order entry people never have to re-open a line. But I have several “test” orders in our Production system. I close them out when I’m done whatever test I’m doing. But the next time I need to test something in the Production system, I’d either need to make a whole new test order, or go back to one of the closed test orders, and do the: re-open, confirm, rinse-and-repeat.
I should probably make a DMT file for my test order, and then just use that. But even that is a pain.