Report processing has been canceled by the user

Epicor ERP 10
1

Epicor 10.1.600.15
Error when running long reports:

My users are running certain reports that take a log time to process, like the Stock Status report. When this report is run the error in the System Monitor:

Report processing has been canceled by the user.

I know this is a setting, but I’m drawing a blank, end of day thing. I thought it was the Task Agent that had this setting.

Can someone just guide me where this setting is so they can run long reports :rofl:

Thanks!
Jonathan Lang

2

I found the issue. In Site Settings in the SSRS page Time Out was set to 1800 Seconds. I clicked the ‘Allow the report to run indefinitely’ checkbox and all is well.

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2 Likes
3

Also shows up in the system monitor as

Program Ice.Services.Lib.RunTask raised an unexpected exception with the following message: RunTask:
System.Net.WebException: The remote server returned an error: (502) Bad Gateway.