I agree you 1000% and for the most part tech support is the same way.
Frank Zeigafuse
Innovative Office Products
General Manager
Direct Phone: 610-559-6369
Email: fzeigafuse@...
-----Original Message-----
From: Calvin Dekker [mailto:calvin@...]
Sent: Thursday, March 17, 2005 3:50 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Requirements for 8.0 - with Maintenance Agreement
Mario -
Back on 2.1 of Vantage, we kicked out the consultant because they couldn't
answer any questions as to how the software related to our business model.
The software was as new to them as it was to us. They only showed us where
the buttons were on the screen and how the data flowed through the modules.
We could have learned that on our own. With 8.0 this is still the case! I
can sit through 40 hours of e-learning and know where all the buttons and
fields are on the screen. The business logic for the core is the same so
how the program moves from module to module didn't change. The rest comes
from practice, management buy-in/support, and adapting the software to the
business model. I don't see this being any different in 8.0 than it was
back on 2.1.
It's a new version - learn the buttons and screens, know your business
specific issues, meld the two together. You can't learn the buttons and
screens if they don't ship the software! I'm with you Mario, a test
environment for the administrator and key departments is crucial to a
successful roll-out.
We are going to rekey all our data and reimplement from scratch - since
there has been so much change we're going to take the time to clean up the
system completely. Also, since all reports need to be re-written from
scratch, with 8.0 we are seeing this as a great time to clean-it-all up!
We've paid the maintenance for the new release. After upgrading the entire
network to handle beyond 8's minimums, we're not budgeting for elearning or
consulting. Vantage has done us good for 10 years without jumping through
hoops, no reason to believe it won't for another 10 - I'd love to hear a
good explanation for the hoops all of the sudden.
Sorry all, we were looking to be live on 8 by our year end 3/31 and I have
just been bottling this up like Mario since January.
HTH,
Calvin
AEI / JNR
-----Original Message-----
From: Mario Aguirre [mailto:maguirre@...]
Sent: Thursday, March 17, 2005 1:15 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Requirements for 8.0 - with Maintenance Agreement
Yeah, that too. Being here since 4.0.
________________________________
From: Edward F. Fox, Jr. [mailto:efox@...]
Sent: Thursday, March 17, 2005 1:12 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Requirements for 8.0 - with Maintenance Agreement
I remember when it just showed up.
-----Original Message-----
From: Mario Aguirre [mailto:maguirre@...]
Sent: Thursday, March 17, 2005 2:10 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Requirements for 8.0 - with Maintenance Agreement
I posted the Epicor requirements for whoever might be interested on getting
8.0. Please, contact your CAM for more details in terms of costs (I have
maintenance with elearning which is a tremendous tool). I just missed the
old days when we filled an application and got the software fedexed.
Thank you, Lindsay for your responses. Mario.
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Sponsor
ADVERTISEMENT
click here
<http://us.ard.yahoo.com/SIG=129if13e9/M=298184.6191685.7192823.3001176/
D=groups/S=1705007183:HM/EXP=1111173181/A=2593423/R=0/SIG=11el9gslf/*htt
p://www.netflix.com/Default?mqso=60190075>
<http://portal.mxlogic.com/images/transparent.gif>
________________________________
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
<www.LCDarms.com> -- Ergonomic mounting solutions for monitors and keyboards
This e-mail is from Innovative Office Products, Inc. but expresses the views of the sender and not necessarily the views of the company. The email and any files transmitted with it are confidential to the intended recipient at the e-mail address to which it has been addressed. It may not be disclosed or used by any other than that addressee, nor may it be copied in any way. If received in error, please delete and notify the sender via e-mail or sales@... quoting the name of the sender. Messages sent via this medium may be subject to delays, non-delivery and unauthorized alteration. This e-mail has been prepared using information believed by the author to be reliable and accurate. Unless expressly stated otherwise, this e-mail does not form part of a legally binding contract or agreement between recipient and Innovative Office Products, Inc.
Warning: Although Innovative Office Products, Inc. has taken reasonable precautions to ensure no viruses are present in this email, we cannot accept responsibility for any loss or damage arising from the use of this email or attachments. It is, therefore, your responsibility to scan attachments (if any).
Frank Zeigafuse
Innovative Office Products
General Manager
Direct Phone: 610-559-6369
Email: fzeigafuse@...
-----Original Message-----
From: Calvin Dekker [mailto:calvin@...]
Sent: Thursday, March 17, 2005 3:50 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Requirements for 8.0 - with Maintenance Agreement
Mario -
Back on 2.1 of Vantage, we kicked out the consultant because they couldn't
answer any questions as to how the software related to our business model.
The software was as new to them as it was to us. They only showed us where
the buttons were on the screen and how the data flowed through the modules.
We could have learned that on our own. With 8.0 this is still the case! I
can sit through 40 hours of e-learning and know where all the buttons and
fields are on the screen. The business logic for the core is the same so
how the program moves from module to module didn't change. The rest comes
from practice, management buy-in/support, and adapting the software to the
business model. I don't see this being any different in 8.0 than it was
back on 2.1.
It's a new version - learn the buttons and screens, know your business
specific issues, meld the two together. You can't learn the buttons and
screens if they don't ship the software! I'm with you Mario, a test
environment for the administrator and key departments is crucial to a
successful roll-out.
We are going to rekey all our data and reimplement from scratch - since
there has been so much change we're going to take the time to clean up the
system completely. Also, since all reports need to be re-written from
scratch, with 8.0 we are seeing this as a great time to clean-it-all up!
We've paid the maintenance for the new release. After upgrading the entire
network to handle beyond 8's minimums, we're not budgeting for elearning or
consulting. Vantage has done us good for 10 years without jumping through
hoops, no reason to believe it won't for another 10 - I'd love to hear a
good explanation for the hoops all of the sudden.
Sorry all, we were looking to be live on 8 by our year end 3/31 and I have
just been bottling this up like Mario since January.
HTH,
Calvin
AEI / JNR
-----Original Message-----
From: Mario Aguirre [mailto:maguirre@...]
Sent: Thursday, March 17, 2005 1:15 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Requirements for 8.0 - with Maintenance Agreement
Yeah, that too. Being here since 4.0.
________________________________
From: Edward F. Fox, Jr. [mailto:efox@...]
Sent: Thursday, March 17, 2005 1:12 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Requirements for 8.0 - with Maintenance Agreement
I remember when it just showed up.
-----Original Message-----
From: Mario Aguirre [mailto:maguirre@...]
Sent: Thursday, March 17, 2005 2:10 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Requirements for 8.0 - with Maintenance Agreement
I posted the Epicor requirements for whoever might be interested on getting
8.0. Please, contact your CAM for more details in terms of costs (I have
maintenance with elearning which is a tremendous tool). I just missed the
old days when we filled an application and got the software fedexed.
Thank you, Lindsay for your responses. Mario.
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Sponsor
ADVERTISEMENT
click here
<http://us.ard.yahoo.com/SIG=129if13e9/M=298184.6191685.7192823.3001176/
D=groups/S=1705007183:HM/EXP=1111173181/A=2593423/R=0/SIG=11el9gslf/*htt
p://www.netflix.com/Default?mqso=60190075>
<http://portal.mxlogic.com/images/transparent.gif>
________________________________
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
<www.LCDarms.com> -- Ergonomic mounting solutions for monitors and keyboards
This e-mail is from Innovative Office Products, Inc. but expresses the views of the sender and not necessarily the views of the company. The email and any files transmitted with it are confidential to the intended recipient at the e-mail address to which it has been addressed. It may not be disclosed or used by any other than that addressee, nor may it be copied in any way. If received in error, please delete and notify the sender via e-mail or sales@... quoting the name of the sender. Messages sent via this medium may be subject to delays, non-delivery and unauthorized alteration. This e-mail has been prepared using information believed by the author to be reliable and accurate. Unless expressly stated otherwise, this e-mail does not form part of a legally binding contract or agreement between recipient and Innovative Office Products, Inc.
Warning: Although Innovative Office Products, Inc. has taken reasonable precautions to ensure no viruses are present in this email, we cannot accept responsibility for any loss or damage arising from the use of this email or attachments. It is, therefore, your responsibility to scan attachments (if any).