REST PartSvc update not working in live enviromnent

I am trying to duplicate a part and then update the part to approve the revision. In postman I have create the call to duplicate the part and it works in both live and test. When I run the update on test it works perfectly , but when I run it in live it give me the ‘Something went wrong’ error.

Any suggestions would be appreciated
.
Thanks
David

Look at the Event Viewer and see what the error actually is,

2018-12-14 12:46:06 192.168.17.121 POST /Live101/api/v1/Erp.BO.PartSvc/DuplicatePart - 443 - 192.168.23.5 PostmanRuntime/7.4.0 - 200 0 0 243

2018-12-14 12:46:59 192.168.17.121 POST /Live101/api/v1/Erp.BO.PartSvc/Update - 443 - 192.168.23.5 PostmanRuntime/7.4.0 - 500 0 0 108

The event log in Epicor

Do you know where would that be located in Epicor?

App Server event viewer

It appears there is a bpm interfering with the call in live.
Thanks for all your help.

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