RMA to DMR Blank Title 82214

The final disposition at DMR is not a duplicate step. Just because it fails inspection, doesn't necessarily mean it's trash. It could be used as is (outside of normal parameters but still workable), it could be reworked, or it might just be trash. Even if it's trash, you might be able to send it back to your supplier for credit, etc. Lots of possibilities. You may know the final disposition at RMA but the system doesn't. This requires another few clicks for the final transaction.



--- In vantage@yahoogroups.com, Jasper Recto <jrecto@...> wrote:
>
> We are currently in version 6.1 but have plans to migrate to version 9.
>
> In 6.1 when you fail a part from the RMA it goes into DMR where we must scrap out the part again. When your fail it from the RMA, it does not tell you what the DMR number is so you must search for it in the DMR's.
>
> Does this logic stay the same beyond version 6.1?
>
> We were hoping that whey you fail a part from RMA, you do not have to go through and fail it again. This is just doing double the work.
>
> What's the process like in version 8 and 9?
>
> Thanks,
> Jasper
>
>
>
> [Non-text portions of this message have been removed]
>
We are currently in version 6.1 but have plans to migrate to version 9.

In 6.1 when you fail a part from the RMA it goes into DMR where we must scrap out the part again. When your fail it from the RMA, it does not tell you what the DMR number is so you must search for it in the DMR's.

Does this logic stay the same beyond version 6.1?

We were hoping that whey you fail a part from RMA, you do not have to go through and fail it again. This is just doing double the work.

What's the process like in version 8 and 9?

Thanks,
Jasper



[Non-text portions of this message have been removed]
I am not familiar with how 6.1 functioned. But QA functionality did not change in 9 at all from 8. Still the same,
RMA Entry
RMA Receipt
RMA Disposition Fail doesn't popup a DMR#
DMR Accept/Reject
But when you Fail an RMA part through Inspection Processing it does?...
----- Original Message -----
From: Jasper Recto
To: Vantage Groups (vantage@yahoogroups.com)
Sent: Friday, August 28, 2009 1:08 PM
Subject: [Vantage] RMA to DMR


We are currently in version 6.1 but have plans to migrate to version 9.

In 6.1 when you fail a part from the RMA it goes into DMR where we must scrap out the part again. When your fail it from the RMA, it does not tell you what the DMR number is so you must search for it in the DMR's.

Does this logic stay the same beyond version 6.1?

We were hoping that whey you fail a part from RMA, you do not have to go through and fail it again. This is just doing double the work.

What's the process like in version 8 and 9?

Thanks,
Jasper

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]