We have recently implemented Vantage 8.03.404A. We are receiving
customer returns from sales orders that were created in the previous
system, and thus not in Vantage. We are creating RMA's for returned
inventoried items without a sales order number in the RMA. All is
working, except the inventory transaction is hitting as an inventory
variance and the credit to the general ledger is hitting Change in
Inventory. How do we make the RMA without a sales order in the RMA
hit inventory as a customer return and reduce cost of goods sold? Is
there something we are missing in the set up or in creating the RMA? I
looked at the reason codes associated with the RMA, but I cannot enter a
GL code in the reason code.
Michelle C. Grman
Assistant Controller
KERUSSO
The Greek word means - To herald divine truth as a public crier; to
preach the gospel.
P.O. Box 32
Berryville, AR 72616
Phone: 870-423-6242 Ext. 267
Fax: 870-423-3568
Web Site: www.kerusso.com
"A well-stocked display is a well-shopped display."
Let us help you optimize your Kerusso inventory levels--and MAXIMIZE
your sales!
******************************************************************
CONFIDENTIALITY STATEMENT:
This message, from Kerusso Inc., contains information
which is privileged and confidential and is solely for the use of
the intended recipient. If you are not the intended recipient, be
aware that any review, disclosure, copying, distribution, or use
of the contents of this message is strictly prohibited. If you have
received this in error, please destroy it and notify us immediately
at: 800-424-0943
******************************************************************
[Non-text portions of this message have been removed]
customer returns from sales orders that were created in the previous
system, and thus not in Vantage. We are creating RMA's for returned
inventoried items without a sales order number in the RMA. All is
working, except the inventory transaction is hitting as an inventory
variance and the credit to the general ledger is hitting Change in
Inventory. How do we make the RMA without a sales order in the RMA
hit inventory as a customer return and reduce cost of goods sold? Is
there something we are missing in the set up or in creating the RMA? I
looked at the reason codes associated with the RMA, but I cannot enter a
GL code in the reason code.
Michelle C. Grman
Assistant Controller
KERUSSO
The Greek word means - To herald divine truth as a public crier; to
preach the gospel.
P.O. Box 32
Berryville, AR 72616
Phone: 870-423-6242 Ext. 267
Fax: 870-423-3568
Web Site: www.kerusso.com
"A well-stocked display is a well-shopped display."
Let us help you optimize your Kerusso inventory levels--and MAXIMIZE
your sales!
******************************************************************
CONFIDENTIALITY STATEMENT:
This message, from Kerusso Inc., contains information
which is privileged and confidential and is solely for the use of
the intended recipient. If you are not the intended recipient, be
aware that any review, disclosure, copying, distribution, or use
of the contents of this message is strictly prohibited. If you have
received this in error, please destroy it and notify us immediately
at: 800-424-0943
******************************************************************
[Non-text portions of this message have been removed]