[SaaS / Cloud] All windows 7 users cannot log in this morning

We have a few users still on windows 7. This morning none of them can log in, even though all our windows 10 computers still can. They get this error message:

image

I’ve already started an urgent case, but I was wondering if you all have any suggestions?

Enabling TLS 1.2 fixes it

KB0043298 EpicCare Login - EpicCare

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Sorry to hear you have Windows 7 machines still =(

Yep. :snail:

We have experienced this as well currently and Epicor Support could not narrow it down, I am thankful for this forum!!

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I was given this link