Sale Order Entry

Hi,

We are facing a issue while creating a sale order. Can anyone help on this issue.

Business Layer Exception

Commodity Code should be set.

Exception caught in: Epicor.ServiceModel

Error Detail

Description: Commodity Code should be set.
Program: Erp.Services.BO.SalesOrder.dll
Method: OrderDtlBeforeCreate
Line Number: 25361
Column Number: 6
Table: OrderDtl
Server Trace Stack: at Erp.Services.BO.SalesOrderSvc.OrderDtlBeforeCreate() in C:_Releases\ERP\UD10.2.200.19\Source\Server\Services\BO\SalesOrder\SalesOrder.cs:line 25361
at Ice.Services.Trace.TablesetProfilingCollector.DoRowEventTrace(String tableName, String methodName, Int32 rowCount, Action action) in C:_Releases\ICE\RL3.2.200.0\Source\Framework\Epicor.Ice\Services\TablesetProfilingCollector.cs:line 146
at Ice.TablesetBound3.CreateRow(IceDataContext dataContext, Int32 tableNum, IIceTable table, IceRow newTablesetRow, TablesetProfilingCollector parentTraceCollector) in C:\_Releases\ICE\RL3.2.200.0\Source\Framework\Epicor.Ice\Services\TablesetBound.cs:line 1130 at Ice.TablesetBound3.WriteTable(IceDataContext dataContext, Int32 tableIndex, IIceTable table, TablesetProfilingCollector parentTraceCollector) in C:_Releases\ICE\RL3.2.200.0\Source\Framework\Epicor.Ice\Services\TablesetBound.cs:line 988
at Ice.TablesetBound3.InnerUpdate[TUpdater](IceDataContext dataContext, TFullTableset tableset) in C:\_Releases\ICE\RL3.2.200.0\Source\Framework\Epicor.Ice\Services\TablesetBound.cs:line 892 at Erp.Services.BO.SalesOrderSvc.Update(SalesOrderTableset& ds) in C:\_Releases\ERP\UD10.2.200.19\Source\Server\Services\BO\SalesOrder\SalesOrder.Designer.cs:line 3898 at Epicor.Customization.Bpm.MethodCustomizationBase23.RunDirectives(TParam parameters) in C:_Releases\ICE\ICE3.2.200.19\Source\Server\Internal\Lib\Epicor.Customization.BPM\MethodCustomizationBase2.cs:line 197
at Epicor.Customization.Bpm.CustomizationBase23.Execute(TParam parameters) in C:\_Releases\ICE\ICE3.2.200.19\Source\Server\Internal\Lib\Epicor.Customization.BPM\CustomizationBase2.cs:line 73 at Epicor.Customization.Bpm.BOF5825E4873F643C5ACBFA66DB4222BB1.SalesOrderSvcCustomization.Update(SalesOrderTableset& ds) at Erp.Services.BO.SalesOrderSvcFacade.Update(SalesOrderTableset& ds) in C:\_Releases\ERP\UD10.2.200.19\Source\Server\Services\BO\SalesOrder\SalesOrderSvcFacade.cs:line 8589 at Erp.Services.BO.SalesOrderSvc.MasterUpdate(Boolean lCheckForOrderChangedMsg, Boolean lcheckForResponse, String cTableName, Int32 iCustNum, Int32 iOrderNum, Boolean lweLicensed, Boolean& lContinue, String& cResponseMsg, String& cCreditShipAction, String& cDisplayMsg, String& cCompliantMsg, String& cResponseMsgOrdRel, String& cAgingMessage, SalesOrderTableset& ds) in C:\_Releases\ERP\UD10.2.200.19\Source\Server\Services\BO\SalesOrder\SalesOrder.cs:line 21793 at Epicor.Customization.Bpm.BO4F2B8E571A6B423E9AC2E30157F7BEEA.MasterUpdateImpl.ExecuteBase(MasterUpdateParameters parameters) at Epicor.Customization.Bpm.MethodCustomizationBase23.RunDirectives(TParam parameters) in C:_Releases\ICE\ICE3.2.200.19\Source\Server\Internal\Lib\Epicor.Customization.BPM\MethodCustomizationBase2.cs:line 197
at Epicor.Customization.Bpm.CustomizationBase23.Execute(TParam parameters) in C:\_Releases\ICE\ICE3.2.200.19\Source\Server\Internal\Lib\Epicor.Customization.BPM\CustomizationBase2.cs:line 73 at Epicor.Customization.Bpm.BO4F2B8E571A6B423E9AC2E30157F7BEEA.SalesOrderSvcCustomization.MasterUpdate(Boolean lCheckForOrderChangedMsg, Boolean lcheckForResponse, String cTableName, Int32 iCustNum, Int32 iOrderNum, Boolean lweLicensed, Boolean& lContinue, String& cResponseMsg, String& cCreditShipAction, String& cDisplayMsg, String& cCompliantMsg, String& cResponseMsgOrdRel, String& cAgingMessage, SalesOrderTableset& ds) at Erp.Services.BO.SalesOrderSvcFacade.MasterUpdate(Boolean lCheckForOrderChangedMsg, Boolean lcheckForResponse, String cTableName, Int32 iCustNum, Int32 iOrderNum, Boolean lweLicensed, Boolean& lContinue, String& cResponseMsg, String& cCreditShipAction, String& cDisplayMsg, String& cCompliantMsg, String& cResponseMsgOrdRel, String& cAgingMessage, SalesOrderTableset& ds) in C:\_Releases\ERP\UD10.2.200.19\Source\Server\Services\BO\SalesOrder\SalesOrderSvcFacade.cs:line 5569 at SyncInvokeMasterUpdate(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at Epicor.Hosting.OperationBoundInvoker.InnerInvoke(Object instance, Func2 func) in C:_Releases\ICE\ICE3.2.200.19\Source\Framework\Epicor.System\Hosting\OperationBoundInvoker.cs:line 59
at Epicor.Hosting.OperationBoundInvoker.Invoke(Object instance, Func2 func) in C:\_Releases\ICE\ICE3.2.200.19\Source\Framework\Epicor.System\Hosting\OperationBoundInvoker.cs:line 28 at Epicor.Hosting.Wcf.EpiOperationInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) in C:\_Releases\ICE\ICE3.2.200.19\Source\Framework\Epicor.System\Hosting\Wcf\EpiOperationInvoker.cs:line 23 at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext) at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(RequestContext request, OperationContext currentOperationContext) at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(IAsyncResult result) at System.ServiceModel.Dispatcher.ChannelHandler.OnAsyncReceiveComplete(IAsyncResult result) at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result) at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously) at System.ServiceModel.Channels.SecurityChannelListener1.ReceiveItemAndVerifySecurityAsyncResult`2.InnerTryReceiveCompletedCallback(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.TransportDuplexSessionChannel.TryReceiveAsyncResult.OnReceive(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.SynchronizedMessageSource.ReceiveAsyncResult.OnReceiveComplete(Object state)
at System.ServiceModel.Channels.SessionConnectionReader.OnAsyncReadComplete(Object state)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Net.LazyAsyncResult.Complete(IntPtr userToken)
at System.Net.LazyAsyncResult.ProtectedInvokeCallback(Object result, IntPtr userToken)
at System.Net.Security.NegotiateStream.ProcessFrameBody(Int32 readBytes, Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.NegotiateStream.ReadCallback(AsyncProtocolRequest asyncRequest)
at System.Net.AsyncProtocolRequest.CompleteRequest(Int32 result)
at System.Net.FixedSizeReader.CheckCompletionBeforeNextRead(Int32 bytes)
at System.Net.FixedSizeReader.ReadCallback(IAsyncResult transportResult)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.ConnectionStream.IOAsyncResult.OnAsyncIOComplete(Object state)
at System.Net.Sockets.SocketAsyncEventArgs.OnCompleted(SocketAsyncEventArgs e)
at System.Net.Sockets.SocketAsyncEventArgs.FinishOperationSuccess(SocketError socketError, Int32 bytesTransferred, SocketFlags flags)
at System.Net.Sockets.SocketAsyncEventArgs.CompletionPortCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)

Client Stack Trace

at Epicor.ServiceModel.Channels.ImplBase`1.ShouldRethrowNonRetryableException(Exception ex, DataSet[] dataSets)
at Erp.Proxy.BO.SalesOrderImpl.MasterUpdate(Boolean lCheckForOrderChangedMsg, Boolean lcheckForResponse, String cTableName, Int32 iCustNum, Int32 iOrderNum, Boolean lweLicensed, Boolean& lContinue, String& cResponseMsg, String& cCreditShipAction, String& cDisplayMsg, String& cCompliantMsg, String& cResponseMsgOrdRel, String& cAgingMessage, SalesOrderDataSet ds)
at Erp.Adapters.SalesOrderAdapter.MasterUpdate(Boolean lCheckForOrderChangedMsg, Boolean lcheckForResponse, String cTableName, Int32 iCustNum, Int32 iOrderNum, Boolean lweLicensed, Boolean& lContinue, String& cResponseMsg, String& cCreditShipAction, String& cDisplayMsg, String& cCompliantMsg, String& cResponseMsgOrdRel, String& cAgingMessage)
at Erp.UI.App.SalesOrderEntry.Transaction.Update()

Looks like a BPM doing that to me. In the log you provided it gives the BO, I would go take a look here for a Method Directive BPM and see what you find:

SalesOrder.MasterUpdate

Try to disable BPM and repeat, does the problem go away?

Sure . I will try disable BPM and repeat