Thanks for the information.
Ken,
Can you keep me updated with the decision that your company decides on?
I'd like to see how they are going to integrate with Vantage.
Thanks,
Travis
From:
vantage@yahoogroups.com [mailto:
vantage@yahoogroups.com] On Behalf
Of Ken Williams
Sent: Tuesday, July 21, 2009 8:12 AM
To:
vantage@yahoogroups.com
Subject: [Vantage] RE: Sales Force vs. Vantage CRM
Travis we're deep into our decision to choose Sales Force or Vantage
CRM....so I'll share with you where we're at in hopes it helps. I also
posted this question a week or so ago, so you can look through last
weeks history to see what others have said, though they all ended up
with the opposite implementation of where we're leaning :).
We've actually had Vantage CRM for 1.5 years now. We tried to implement
it 1.5 years ago and it fell on its face...mostly because we didn't have
an in-house expert to take the lead on it, but also because the
interface wasn't very good and it didn't have good options for our
remote sales force. On top of this, out of the box reporting was very
limited.
Then we learned of information worker, so we tried implementing it.
While it works pretty well, it's not necessarily the easiest tool
(though it's not that complicated either), and it's remote functionality
is a tiny bit clunky (error messages of portal going offline when it's
obvious you're offline are an annoyance).
We now have an in house Sales Force expert who is convinced it's right
for us. The reporting is fantastic, the remote access is very good, the
interface is easy....the only question left for us that we hope to
answer this week is how easy is the data integration to Vantage. It's
important for us not to have double entry, and Sales Force swears they
have customers using Vantage 8.x and Sales Force. We're in talks with
development over the integration, and if it is as easy as they make it
sound we'll be going this route.
Our primary factors were reporting, ease of use, remote accessibility
and Vantage integration. The first 3 Sales Force wins, the last one
we'll see.
Ken
From:
vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:
vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf Of Late, Travis
Sent: Tuesday, July 21, 2009 6:57 AM
To:
vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Sales Force vs. Vantage CRM
I'm looking for information on who uses Sales Force vs. Vantage CRM. Is
there any benefit to using Sales Force? We are looking at getting a CRM
and are evaluating different products. If anyone uses Sales Force I
would be interested to hear if you are pleased with it and why you chose
that over Vantage CRM. I would also like to hear who chose the Vantage
CRM and if you are happy with it. Why did you choose it?
I appreciate any and all responses.
Thanks,
Travis Late
ERP Project Manager
M-B Companies, Inc
1200 Park Street
Chilton, WI 53014
Phone: 920-898-1560 Ext.152
Cell: 920-960-0062
Email:
tlate@... <mailto:tlate%40m-bco.com>
<mailto:tlate%40m-bco.com> <mailto:
tlate@...
<mailto:tlate%40m-bco.com> <mailto:tlate%40m-bco.com>>
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