I'm sorry Judy I don't know what options you have left since the pack slip
was deleted.

Good Luck
Rhonda
rhondac@...

-----Original Message-----
From: judy.havlik@... [mailto:judy.havlik@...]
Sent: Tuesday, February 27, 2001 1:04 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Sales Order Line Item

We're in 3.0...there was never an invoice done, only a Packing Slip
and the packing slip has been deleted. It did not return the
quantity to the line because the packing slip wasn't deleted until
the line item has already closed. Any ideas?

Sincerely,
Judy Havlik

--- In vantage@y..., Lydia Coffman <lcoffman@c...> wrote:
> In V4.0 you can re-open a line by selecting line, re-open.
>
> In V3.0 the only way to do it is to delete the invoice that closed
the line.
> HOWEVER, if the invoice group is already posted, you are out of
luck. Once
> that invoice is posted, it is set in stone.
>
> Sorry,
>
> Lydia
>
>
> -----Original Message-----
> From: judy.havlik@p... [mailto:judy.havlik@p...]
> Sent: Tuesday, February 27, 2001 12:42 PM
> To: vantage@y...
> Subject: [Vantage] Sales Order Line Item
>
> Is there any way to open a line item on a sales order once it's
beeen
> closed? The sales order is still open, just one of the line items
> was prematurely closed. Please let me know.
>
> Sincerely,
> Judy Havlik
> Plitek, L.L.C.
> judy.havlik@p...
>
>
> To unsubscribe from this group, send an email to:
> vantage-unsubscribe@egroups.com
>
>
>
> Your use of Yahoo! Groups is subject to
http://docs.yahoo.com/info/terms/

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[Non-text portions of this message have been removed]

In V4.0 you can re-open a line by selecting line, re-open.

In V3.0 the only way to do it is to delete the invoice that closed the line.
HOWEVER, if the invoice group is already posted, you are out of luck. Once
that invoice is posted, it is set in stone.

Sorry,

Lydia

-----Original Message-----
From: judy.havlik@... [mailto:judy.havlik@...]
Sent: Tuesday, February 27, 2001 12:42 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Sales Order Line Item

Is there any way to open a line item on a sales order once it's beeen
closed? The sales order is still open, just one of the line items
was prematurely closed. Please let me know.

Sincerely,
Judy Havlik
Plitek, L.L.C.
judy.havlik@...

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Lydia,
Try re-opening the order then reopen the line
Rhonda Cotton
P
-----Original Message-----
From: Lydia Coffman [mailto:lcoffman@...]
Sent: Tuesday, February 27, 2001 12:42 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Sales Order Line Item

In V4.0 you can re-open a line by selecting line, re-open.

In V3.0 the only way to do it is to delete the invoice that closed the line.
HOWEVER, if the invoice group is already posted, you are out of luck. Once
that invoice is posted, it is set in stone.

Sorry,

Lydia

-----Original Message-----
From: judy.havlik@... [mailto:judy.havlik@...]
Sent: Tuesday, February 27, 2001 12:42 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Sales Order Line Item

Is there any way to open a line item on a sales order once it's beeen
closed? The sales order is still open, just one of the line items
was prematurely closed. Please let me know.

Sincerely,
Judy Havlik
Plitek, L.L.C.
judy.havlik@...

To unsubscribe from this group, send an email to:
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[Non-text portions of this message have been removed]

We're in 3.0...there was never an invoice done, only a Packing Slip
and the packing slip has been deleted. It did not return the
quantity to the line because the packing slip wasn't deleted until
the line item has already closed. Any ideas?

Sincerely,
Judy Havlik

--- In vantage@y..., Lydia Coffman <lcoffman@c...> wrote:
> In V4.0 you can re-open a line by selecting line, re-open.
>
> In V3.0 the only way to do it is to delete the invoice that closed
the line.
> HOWEVER, if the invoice group is already posted, you are out of
luck. Once
> that invoice is posted, it is set in stone.
>
> Sorry,
>
> Lydia
>
>
> -----Original Message-----
> From: judy.havlik@p... [mailto:judy.havlik@p...]
> Sent: Tuesday, February 27, 2001 12:42 PM
> To: vantage@y...
> Subject: [Vantage] Sales Order Line Item
>
> Is there any way to open a line item on a sales order once it's
beeen
> closed? The sales order is still open, just one of the line items
> was prematurely closed. Please let me know.
>
> Sincerely,
> Judy Havlik
> Plitek, L.L.C.
> judy.havlik@p...
>
>
> To unsubscribe from this group, send an email to:
> vantage-unsubscribe@egroups.com
>
>
>
> Your use of Yahoo! Groups is subject to
http://docs.yahoo.com/info/terms/

Yes , If its not posted Find the Packing slip its linked to and unflag
shipped complete and adjust qty that has been shipped to your correct
quantity.

Good Luck

-----Original Message-----
From: judy.havlik@... [mailto:judy.havlik@...]
Sent: Tuesday, February 27, 2001 2:42 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Sales Order Line Item

Is there any way to open a line item on a sales order once it's beeen
closed? The sales order is still open, just one of the line items
was prematurely closed. Please let me know.

Sincerely,
Judy Havlik
Plitek, L.L.C.
judy.havlik@...

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Dear Rhonda...the order is not closed, only the line is.

Sincerely,
Judy Havlik

--- In vantage@y..., "Rhonda Cotton" <rhondac@s...> wrote:
> Lydia,
> Try re-opening the order then reopen the line
> Rhonda Cotton
> P
> -----Original Message-----
> From: Lydia Coffman [mailto:lcoffman@c...]
> Sent: Tuesday, February 27, 2001 12:42 PM
> To: vantage@y...
> Subject: RE: [Vantage] Sales Order Line Item
>
>
> In V4.0 you can re-open a line by selecting line, re-open.
>
> In V3.0 the only way to do it is to delete the invoice that closed
the line.
> HOWEVER, if the invoice group is already posted, you are out of
luck. Once
> that invoice is posted, it is set in stone.
>
> Sorry,
>
> Lydia
>
>
> -----Original Message-----
> From: judy.havlik@p... [mailto:judy.havlik@p...]
> Sent: Tuesday, February 27, 2001 12:42 PM
> To: vantage@y...
> Subject: [Vantage] Sales Order Line Item
>
> Is there any way to open a line item on a sales order once it's
beeen
> closed? The sales order is still open, just one of the line items
> was prematurely closed. Please let me know.
>
> Sincerely,
> Judy Havlik
> Plitek, L.L.C.
> judy.havlik@p...
>
>
> To unsubscribe from this group, send an email to:
> vantage-unsubscribe@egroups.com
>
>
>
> Your use of Yahoo! Groups is subject to
http://docs.yahoo.com/info/terms/
>
>
> Yahoo! Groups Sponsor
>
>
>
> To unsubscribe from this group, send an email to:
> vantage-unsubscribe@egroups.com
>
>
>
> Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.
>
>
>
> [Non-text portions of this message have been removed]

I'm sorry that last message I sent should be to Judy not Lydia.
If that doesn't work you can also re-open through customer shipment by going
into the last item shipped by the pack slip number, double click on the line
and uncheck shipped complete.

Hope this helps.
Rhonda Cotton
rhondac@...
-----Original Message-----
From: Lydia Coffman [mailto:lcoffman@...]
Sent: Tuesday, February 27, 2001 12:42 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Sales Order Line Item

In V4.0 you can re-open a line by selecting line, re-open.

In V3.0 the only way to do it is to delete the invoice that closed the line.
HOWEVER, if the invoice group is already posted, you are out of luck. Once
that invoice is posted, it is set in stone.

Sorry,

Lydia

-----Original Message-----
From: judy.havlik@... [mailto:judy.havlik@...]
Sent: Tuesday, February 27, 2001 12:42 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Sales Order Line Item

Is there any way to open a line item on a sales order once it's beeen
closed? The sales order is still open, just one of the line items
was prematurely closed. Please let me know.

Sincerely,
Judy Havlik
Plitek, L.L.C.
judy.havlik@...

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[Non-text portions of this message have been removed]

Oh, oops...the pack slip is what you have to delete or unclick shipped
complete...but the thing about the invoice still holds true-in V3.

Lydia

-----Original Message-----
From: Rhonda Cotton [mailto:rhondac@...]
Sent: Tuesday, February 27, 2001 1:08 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Sales Order Line Item

I'm sorry that last message I sent should be to Judy not Lydia.
If that doesn't work you can also re-open through customer shipment by going
into the last item shipped by the pack slip number, double click on the line
and uncheck shipped complete.

Hope this helps.
Rhonda Cotton
rhondac@...
-----Original Message-----
From: Lydia Coffman [mailto:lcoffman@...]
Sent: Tuesday, February 27, 2001 12:42 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Sales Order Line Item

In V4.0 you can re-open a line by selecting line, re-open.

In V3.0 the only way to do it is to delete the invoice that closed the line.
HOWEVER, if the invoice group is already posted, you are out of luck. Once
that invoice is posted, it is set in stone.

Sorry,

Lydia

-----Original Message-----
From: judy.havlik@... [mailto:judy.havlik@...]
Sent: Tuesday, February 27, 2001 12:42 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Sales Order Line Item

Is there any way to open a line item on a sales order once it's beeen
closed? The sales order is still open, just one of the line items
was prematurely closed. Please let me know.

Sincerely,
Judy Havlik
Plitek, L.L.C.
judy.havlik@...

To unsubscribe from this group, send an email to:
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[Non-text portions of this message have been removed]

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Judy,

Try entering a packing slip for that Sales Order and Line Item. The line
will not appear when you search but it should come up if you type it in and
ask if you are sure you want to use this line because it is already closed.
Enter a quantity of 1 and say ok. Then deleted the line and packing slip. I
don't know it this will work or not. I know it will reopen the line but I
don't know what will happen after deleting the packing slip. HTH.

Jim Frice

-----Original Message-----
From: judy.havlik@... [mailto:judy.havlik@...]
Sent: Tuesday, February 27, 2001 3:06 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Sales Order Line Item

Dear Rhonda...the order is not closed, only the line is.

Sincerely,
Judy Havlik

--- In vantage@y..., "Rhonda Cotton" <rhondac@s...> wrote:
> Lydia,
> Try re-opening the order then reopen the line
> Rhonda Cotton
> P
> -----Original Message-----
> From: Lydia Coffman [mailto:lcoffman@c...]
> Sent: Tuesday, February 27, 2001 12:42 PM
> To: vantage@y...
> Subject: RE: [Vantage] Sales Order Line Item
>
>
> In V4.0 you can re-open a line by selecting line, re-open.
>
> In V3.0 the only way to do it is to delete the invoice that closed
the line.
> HOWEVER, if the invoice group is already posted, you are out of
luck. Once
> that invoice is posted, it is set in stone.
>
> Sorry,
>
> Lydia
>
>
> -----Original Message-----
> From: judy.havlik@p... [mailto:judy.havlik@p...]
> Sent: Tuesday, February 27, 2001 12:42 PM
> To: vantage@y...
> Subject: [Vantage] Sales Order Line Item
>
> Is there any way to open a line item on a sales order once it's
beeen
> closed? The sales order is still open, just one of the line items
> was prematurely closed. Please let me know.
>
> Sincerely,
> Judy Havlik
> Plitek, L.L.C.
> judy.havlik@p...
>
>
> To unsubscribe from this group, send an email to:
> vantage-unsubscribe@egroups.com
>
>
>
> Your use of Yahoo! Groups is subject to
http://docs.yahoo.com/info/terms/
>
>
> Yahoo! Groups Sponsor
>
>
>
> To unsubscribe from this group, send an email to:
> vantage-unsubscribe@egroups.com
>
>
>
> Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.
>
>
>
> [Non-text portions of this message have been removed]

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